Job Description

Overview

Step into a pivotal role managing a portfolio of 150+ long-term rental properties as the primary point of contact for tenants. You will streamline daily operations by handling high-volume communications and maintenance coordination, directly enabling the property manager to focus on business growth.



Schedule:

  • Monday- Friday 9AM-6PM EST


Responsibilities

  • Answer incoming phone calls from tenants and provide professional, timely responses to inquiries
  • Receive and document maintenance requests, ensuring accurate details are captured and escalated appropriately
  • Relay messages to leasing agents and the property manager, keeping communication organized and up to date
  • Schedule appointments on behalf of the property manager to streamline daily operations
  • Manage tenant-facing communications including emails, follow-ups, and general administrative correspondence
  • Coordinate maintenance repair requests between tenants and service providers to ensure timely resolution


Requirements

  • Prior experience in property management, specifically with long-term rental portfolios
  • Strong verbal and written communication skills with a professional phone presence
  • Solid customer service background with the ability to handle tenant concerns with empathy and efficiency
  • High level of attention to detail when documenting messages, requests, and scheduling
  • Ability to work independently with minimal supervision and training


Independent Contractor Perks

  • Permanent work from home
  • Immediate hiring
  • Health Insurance Coverage for eligible locations



Note

  • Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

51329870765


Job Details

Role Level: Associate Work Type: Contract
Country: Philippines City: Manila, National Capital Region
Company Website: https://www.bruntworkcareers.co Job Function: Customer Service
Company Industry/
Sector:
Wholesale Wholesale Hardware Plumbing Heating Equipment And Retail

What We Offer


About the Company

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