Level’s Operations Administrator

This is a remote position.

We’re Level, a people-first recruiting and staffing company that connects talented Filipino VAs with US clients. We move fast, we grow fast, and we take care of our team. Our culture is built on dependability, great relationships, humility, and doing what’s right.

If you want a workplace that feels supportive, ambitious, and genuinely human, you’ll love it here.

We take pride in fostering a unique and vibrant work environment that truly sets us apart. Despite being a compact small team, weve cultivated a close-knit and supportive community where everyones contributions are not just recognized but celebrated.

Join our team as the Operations Administrator. Were on the lookout for a detail-oriented professional to take charge of various responsibilities involving payroll, HMO management, billing, and more. If you have a knack for handling these tasks with precision and ensuring everything runs like clockwork, we want to hear from you!

Job Description:

• Responsible for all inbound tickets involving payroll/HMO/billing management
  
• Timekeeping management
  
• HMO management
  
• Pre-process payroll up to final approval by the support supervisor
  
• Manage monthly client billing
  
• Communicate with clients regarding VA pay raise
  
• Monitor Direct Hire Spreadsheet
  
• Give updates to the support supervisor regarding billing audit, payroll, and raise statuses
  
• Address any issues with role responsibilities and suggest improvement plans
  

Qualifications:

• Proven work experience in operations management in a corporate or remote work setting
  
• Meticulous attention to detail
  
• Exceptional verbal and written communication skills
  
• Fluent in English
  
• Experience in client communication,
  
• Excellent organizational skills
  
• Absolute team player
  
• Ability to work independently
  
• Ability to work under high-pressure
  
• Collaborative mindset to provide regular updates to the Support Supervisor and work collectively towards improvement plans
  

Tools:

• Zoho
  
• Trello
  
• Slack
  
• Canva
  
• Clock It
  
• Google Workspace
  

Schedule: Monday - Friday, 9 AM - 6 PM CST (11 PM - 8 AM Philippine Time)

Why People Love Working with Us

• Company-paid comprehensive HMO for you and a dependent
  
• Company-paid life insurance with $100,000 and AD&D coverage
  
• At least 7 days annual paid time off
  
• Client-specific bonuses and incentives
  
• Guaranteed on-time pay with favorable exchange rates
  

If youre looking for more than just a job – a place where you can thrive, forge lasting connections, and enjoy the journey – Level is the place to be. Join our close-knit team, where we work hard and have fun. We look forward to welcoming you!





Requirements

To succeed in this role, youll need the right tools. Please ensure you meet the required system specifications. If you are a top-tier talent who is looking for a people-first and very dynamic team, we invite you to join our client’s growing company. Apply now!

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