IT Support Staff

Job Overview:

The client is seeking a knowledgeable and reliable IT professional to manage and support the company’s IT services. This role is responsible for providing day-to-day technical support, ensuring systems run smoothly, and addressing the overall IT needs of the business. The ideal candidate is highly skilled in IT, proactive in problem-solving, and capable of supporting users efficiently.

Job Highlights:

• Hourly Rate: USD 4.90, the equivalent in your local currency
• Paid Hours per Week: 20
• Schedule: Monday to Friday, Flexible, Monday to Friday between 09:00 AM and 5:00 PM Melbourne, Victoria Time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Key Responsibilities:

• Provide technical support to staff, troubleshooting hardware, software, and network-related issues
• Manage and maintain IT systems, tools, and services used by the company
• Ensure the security, reliability, and performance of IT infrastructure
• Set up, configure, and maintain computers, peripherals, and software
• Assist with system updates, backups, and basic IT documentation
• Respond promptly to IT-related concerns and provide clear solutions
• Recommend improvements or upgrades to enhance IT efficiency and security

Required Skills & Qualifications:

• Strong knowledge and hands-on experience in IT support and services
• Proven ability to troubleshoot technical issues effectively
• Good understanding of hardware, software, and basic networking
• Strong communication skills and ability to support non-technical users
• Reliable, detail-oriented, and proactive approach to IT management.

Independent Contractor Perks:

• Permanent work-from-home
• Immediate hiring

Reminder:

Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.