IT Application Associate 24J25

The IT Application Associate is a key player in managing and optimizing software applications within the organization. This role involves collaborating with various departments to ensure that applications meet business requirements and are running effectively. The ideal candidate will have a strong understanding of application programming, software development, and IT infrastructure. The IT Application Associate also plays a crucial role in troubleshooting issues and implementing enhancements to improve system performance. This position requires excellent communication skills, as the associate will work closely with cross-functional teams and stakeholders. Candidates should be proactive in their approach, ensuring that they provide innovative solutions to technical challenges while maintaining operational efficiency.

Responsibilities

• Manage and oversee the daily operations of assigned software applications.
• Collaborate with different departments to understand and address application needs.
• Perform regular system checks and maintenance to ensure application efficiency.
• Assist in the design and implementation of new applications and enhancements.
• Analyze and resolve issues related to application functionalities and performance.
• Develop and maintain technical documentation for applications and processes.
• Provide end-user support and training for application-related queries and issues.
• Coordinate with IT and development teams to facilitate application projects.
• Monitor application performance and suggest improvements for system optimization.
• Ensure application security protocols are followed and up-to-date.
• Work on project teams to deliver software and application solutions on time.
• Keep abreast of new technologies and recommend innovative solutions for improvement.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of two years’ experience in software application support or development.
• Proficiency in programming languages and software development tools.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication skills and experience working in cross-functional teams.
• Experience with application lifecycle management and change control processes.
• Ability to manage multiple tasks and projects with strict deadlines.