IT Administrator Philippines

Company Description

J4RVIS is an industry leading, system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology.

We’re widely recognised as one of the most promising Salesforce partners, after achieving the "Summit" partnerships status (previously Platinum) within the first 18 months. To put that in context, that means that we had to close $1 million in ACV and achieved more than 100 certifications.

Our mission is to create a better tomorrow for 1 billion people and unlock our team’s true potential through a progressive workplace.

Interested? We are just getting started!

• J4RVIS is the winner of "Rising Star" category at #Deloittefast50
• Recognised by Salesforce as the APAC Partner of the Year in the "Connected Ecosystem" category
• Placed 3rd in CRN Fast 50 Awards
  
  

About The Role

As the IT Administrator at J4RVIS, you will own and safeguard our internal technology environment. You are the primary point of contact for user support and the end-to-end owner of our identity, device, and security landscape. This is a hands-on, autonomous role where you manage daily IT operations while proactively strengthening our systems, security posture, and ISO compliance.

You will work independently, set your own execution roadmap, and ensure our team remains secure, connected, and productive—without constant oversight.

Responsibilities

• Own identity and access management across core systems (Microsoft Entra ID, Salesforce, Rippling, and other SaaS tools)
• Manage device provisioning and lifecycle using Microsoft Intune, including laptops and mobile devices
• Maintain accurate IT asset and software license inventories, monitoring usage and compliance
• Operate and manage the IT helpdesk, owning tickets end-to-end and providing timely user support
• Manage security operations using Microsoft Defender, monitoring risks and responding to vulnerabilities
• Ensure IT operations and documentation meet ISO compliance standards and audit requirements
• Execute employee onboarding and offboarding, ensuring Day 1 readiness and secure access removal
• Proactively identify system improvements, security enhancements, and operational risks
  
  

Skills & Experience

• 3+ years’ experience in an internal IT, IT operations, or IT coordinator role
• Strong hands-on experience with Microsoft Intune, Defender, and Entra ID (Azure AD)
• Experience managing SaaS access, device management, and IT asset inventories
• Solid understanding of security best practices and compliance-driven environments (ISO experience preferred)
• Proven ability to work autonomously in a remote role and manage priorities independently
• Strong troubleshooting skills across hardware, software, and connectivity issues
• Clear written and verbal English communication skills
  
  

Why You Should Join J4rvis

Become better at what you do. You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA.

Be yourself. “Everyone has a role, everyone has a purpose.” Be the leader you wish you had and bring your authentic self to work. We celebrate each other’s uniqueness.

Succeed from anywhere. No matter if working from the office, from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so.

Have fun along the way. We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work - never a dull day at J4RVIS!

SOME OF OUR PERKS

• Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS
• Work From Anywhere for up to 2 weeks a year
• Flexible working arrangements
• 3 months paid parental leave for primary carers
• 2 days of study leave per quarter
• J4You Rewards (Work Anniversary Reward)
• Home office expense allowance
  
  

Are you ready to create a better tomorrow?

“When you join J4RVIS, you become part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill.”

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