Job Description

Job Description:

You’ll be the vital bridge between international students and their educational goals, providing expert guidance that transforms confusion into clarity and dreams into reality. This role combines the deep satisfaction of helping students navigate complex admissions requirements with the excitement of building meaningful relationships through both supportive conversations and proactive outreach. You’ll join a team that values patience, expertise, and genuine care for student success, making a real difference in students’ lives while developing your skills in a fast-paced, rewarding environment.


Client Overview:

A mission-driven higher education company dedicated to helping international students achieve their academic dreams in the United States. They specialize in guiding prospective students through complex university application processes and compliance requirements. The company is experiencing rapid growth and expanding its support team to serve more students worldwide.


Schedule:

  • Mondays to Fridays, 9:00 am to 6:00 pm (US Pacific Time), with a 1-hour unpaid break (40 hours per week)


Responsibilities:

  • Handle inbound calls from international students seeking guidance on university applications and admissions processes
  • Make strategic outbound calls to follow up on online form submissions from university webpages
  • Conduct effective cold calling and engage with hot leads to convert prospects into enrolled students
  • Provide patient, detailed explanations of application compliance policies and requirements
  • Answer complex questions about admissions procedures, documentation requirements, and timelines
  • Maintain professional, culturally sensitive communication with students from diverse backgrounds
  • Follow up consistently on student inquiries and track application progress
  • Collaborate with team members to meet conversion targets and maintain high customer satisfaction
  • Document interactions and maintain accurate records in CRM systems


Skills & Experience:

  • Availability: Must be able to work a fixed 8-hour shift between 9:00 AM and 6:00 PM Pacific Time (PT).
  • Education: A Bachelor’s degree is preferred, though strong candidates who have not yet completed their degree may also be considered.
  • Relevant Experience: Previous experience in education recruitment, admissions, sales, or student advisory roles is preferred.
  • Communication Skills: Must have excellent English communication skills (both spoken and written).
  • Technical Setup: Reliable high-speed internet connection and a quiet work environment with minimal background noise.
  • Work Ethic: Self-motivated, proactive, and able to learn quickly in a fast-paced environment.
  • Commitment: Candidates should be willing to work on a US schedule and stay in the industry for at least 2 years.
  • 3-4+ years of customer support experience, preferably


Mock Sales/Interview Scenario (Candidate Assessment)

As part of the client interview process, candidates will engage in a brief mock sales conversation designed to evaluate their communication style, consultative approach, and ability to provide clear, value-driven guidance.


Independent Contractor Perks:

  • Permanent work from home
  • Immediate hiring
  • Health insurance coverage for eligible locations


Note:

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.


Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.


Job Details

Role Level: Associate Work Type: Contract
Country: Philippines City: Manila, National Capital Region
Company Website: https://www.bruntworkcareers.co Job Function: Customer Service
Company Industry/
Sector:
Wholesale Wholesale Hardware Plumbing Heating Equipment And Retail

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.


Recent Jobs
View More Jobs
Talentmate Instagram Talentmate Facebook Talentmate YouTube Talentmate LinkedIn