HR Manager Remote Work

About The Company

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, bringing the human edge in digital learning to education companies worldwide.

Founded in 2022 by Harvard alumnus Henry Motte de la Motte, EDGE Tutor now serve partners in over 30 countries with global headquarters in New York, London, Colombo, Singapore, and Manila.

We connect the top 3% of rigorously selected online educators with global institutions, delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English, and high-stakes exam prep.

At EDGE Tutor, we combine passionate educators with operational efficiency to help education businesses scale and thrive globally.

EDGE Tutor: The Human Edge in Digital Learning.

About The Role

The Human Resources Manager is responsible for developing and executing strategies that strengthen organizational culture, enhance consultant experience, and support long-term retention. This role oversees culture initiatives, engagement programs, performance management, development pathways, compensation and perks, support-team recruitment, consultant database and contract management, company communications, process improvement, and automation initiatives. The position collaborates closely with leadership and cross-functional teams to ensure all people-related practices are efficient, values-driven, compliant with regulatory requirements, and consistently implemented across all countries where the Company operates.

Key Responsibilities

Culture & Values Enablement

• Design and implement culture-building programs that reinforce organizational values and promote a positive, collaborative environment.
• Integrate core values into internal communications and consultant interactions.
  
  

• Develop strategies that improve consultant engagement, satisfaction, and long-term retention.
• Conduct regular surveys, focus groups, and feedback cycles to gather insights and implement action plans.
• Plan company-wide events, recognition programs, and activities that foster community and team connection, in partnership with the Marketing team.
  
  

• In partnership with the Engagement Specialist, develop and manage programs that support consultant skill development, upskilling, and long-term career growth.
• Partner with leadership to identify capability gaps and provide targeted development solutions. Provide these insights to the Engagement Specialist for the creation and improvement of mentorship and coaching programs.
• Coordinate mentorship and coaching programs to strengthen consultant readiness and performance.
  
  

• Collaborate with managers to implement structured performance management systems aligned with organizational goals.
• Support performance evaluations, goal setting, and feedback processes.
• Assist managers in addressing performance concerns and implementing improvement plans.
  
  

• Oversee end-to-end recruitment for the support team, including sourcing, screening, interviewing, assessment, and selection.
• Partner with hiring managers to define role requirements and ensure timely hiring of qualified candidates.
• Develop recruitment strategies and talent pipelines that support organizational growth.
  
  

• Oversee fee and perks administration to ensure accuracy, compliance, and timely processing across all jurisdictions.
• Manage compensation programs, including service fee reviews, bonus cycles, and recognition incentives.
• Oversee consultant perks programs and coordinate with external vendors.
• Conduct market benchmarking to maintain competitive and compliant compensation packages.
• Coordinate tracking, preparation, and distribution of milestone gifts to consultants in alignment with company policies.
  
  

• Oversee internal company communications to ensure clarity, consistency, and alignment with organizational values.
• Manage dissemination of key announcements, updates, and policy changes across all consultant groups.
• Partner with leadership and the Marketing team to craft communication campaigns that support culture, engagement, and change initiatives.
  
  

• Identify opportunities to streamline, standardize, and improve CARE Operations processes across all areas of responsibility.
• Design and implement process improvements that enhance efficiency, accuracy, and consultant experience.
• Evaluate and apply automation tools, workflows, and digital solutions to simplify repetitive tasks and reduce manual workload.
• Partner with Product, Tech, and cross-functional teams to ensure seamless integration of automation initiatives.
  
  

• Support organizational change initiatives by developing communication plans and guiding consultants through transitions.
• Facilitate training and workshops to increase readiness and adoption of new processes, tools, or structures.
  
  

• Manage and maintain the consultant database to ensure all personal, contractual, and work-related information is accurate, complete, and up to date.
• Oversee contract management processes, including contract issuance, renewals, updates, and expirations.
  
  

• Ensure all people operations practices comply with legal, regulatory, and contractual requirements.
• Review and refine consultancy contracts, service agreements, and people-related policies to maintain legal and operational alignment.
• Collaborate with consultants in all countries where the Company operates to ensure consistent implementation of policies and integration of country-specific requirements.
• Maintain accurate, confidential consultant records in compliance with internal standards and data privacy regulations.
  
  

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• 5+ years of experience in People Operations, HR Operations, Talent Operations, or Engagement Management, with at least 2 years in a leadership or managerial role.
• Proven experience managing independent contractors or consultants, preferably in a remote, multi-country environment.
• Strong background in engagement, retention, performance management, and support-team recruitment.
• Hands-on experience with compensation administration, incentives, and market benchmarking.
• Working knowledge of personnel databases, contract management, and people systems (HRIS/ATS or equivalent).
• Demonstrated ability to improve processes and implement automation to increase efficiency and accuracy.
• Excellent written and verbal communication skills, with experience managing internal communications.
• Strong organizational, analytical, and stakeholder-management skills.
• Experience in a start-up environment is an advantage.
• Must be residing within the NCR+ area to attend in-person meetings once a week
  
  

• Schedule: May require flexible hours but with focus on mid-shift (start of shift at 12NN or 1PM)
• Workdays: Five-day workweek with two rest days.
• Desktop/laptop with Intel i5 (10th gen), 8GB RAM or higher
• Minimum 25 Mbps internet speed with backup connection
• Backup power supply for at least 8 hours
  
  

• Support Educators Globally: Play a key role in supporting our network of expert tutors as they teach learners in 30+ countries across the Americas, Europe, the Middle East and Asia-Pacific
• Remote-First Culture: Work from home while being part of a collaborative, inclusive team. We meet in person quarterly to strengthen team connections and drive innovation.
• Structured Flexibility: Flexible but structured hours that help balance your work and life while maintaining work efficiency.
• Professional Growth: Gain advanced skills in strategic hiring, operational scaling, and decision-making to one of Southeast Asias fastest-growing startups, recognized with prestigious industry accolades
• Appealing performance-oriented compensation
• Healthcare benefit: HMO for you plus 1 free dependent
• 30 days paid time off