We are looking for a highly organised, proactive, and tech-savvy Virtual Assistant to take ownership of our business reduce the administrative burden on the Directors, and support HR compliance functions. This is a varied and evolving role that requires initiative, strong written communication, and the ability to work independently.
Responsibilities
HR Compliance Support (PRIORITY):
Review all current company employment agreements against the Manufacturing Award MA000010 (Fair Work Act)
Cross-check existing employee pay rates against Award classifications (C12, C13 and other relevant levels) to confirm compliance, identify any discrepancies or underpayments.
Identify gaps in leave entitlements, penalty rates, overtime rates, allowances, and leave loading obligations.
Draft updated or new employment agreements where gaps are identified, for Directors review and approval.
Build and maintain an HR compliance register: employee contract dates, review dates, pay rates, Award classifications, leave balances.
Develop or update basic HR policy documents as instructed (leave policy, performance management process, onboarding checklist).
Set up a simple, repeatable onboarding process for future new hires
Administration & Operations Support
Email inbox monitoring, triaging, and drafting responses on behalf of the Director from provided briefs
Data entry and record maintenance in MRPeasy (ERP system) – customer records, job updates, product information
Maintain and organise the the company's SharePoint/OneDrive file structure
Prepare documents, templates, proposals, and correspondence (memos, emails, reports)
Follow up on outstanding customer quotes and enquiries via email (only when triggered to do so)
Maintain and update customer and supplier contact lists (CRM and spreadsheets)
Scheduling, calendar management, and meeting coordination for the Director
Research tasks – supplier information, product data, industry news as directed
Assist with preparation of presentations and capability statements
Document and maintain simple SOPs and process records as instructed
Smm
Manage and maintain the company's social media accounts (LinkedIn, Instagram, Facebook) posting consistently to an agreed content calendar
Design professional graphics and visual content using Canva (product spotlights, project showcases, promotional posts, testimonials) Directors will also supply images to be posted and used in the marketing
Write captions, hashtags, and copy that reflects the the company's brand voice – clean, trade facing, professional
Monitor and respond to comments, messages, and enquiries across social platforms in a timely manner
Build and manage a monthly content calendar for Directors approval
Assist with website content updates once the new company website is launched (blog posts, project updates, product page edits)
Education Administration Programs And Outsourcing And Offshoring Consulting
What We Offer
About the Company
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