Healthcare Receptionist Appointment Setter

Job Overview:

Our client is looking for a proactive and highly articulate Healthcare Receptionist / Appointment Setter to join their remote team. Your primary objective is "speed to lead"—you will be responsible for contacting individuals who have expressed interest through Facebook and Google ads and converting those inquiries into booked appointments. This role is perfect for a candidate with a strong background in US clinic administration who thrives on outbound calling and providing exceptional first impressions for new patients.

Client Overview:

Our client is a premium medical spa based in the Midwest focused on aesthetic excellence and high-quality patient care. They are scaling their digital marketing efforts and require a dedicated professional to manage lead follow-up and appointment scheduling to ensure every patient inquiry receives an immediate, professional response.

Schedule:

Monday - Friday, 3:00 PM - 8:00 PM CST (20 work hours per week)

Responsibilities:

• Monitor and respond instantly to new leads generated by Facebook and Google advertising.
• Call prospective patients to explain treatments, answer questions, and schedule consultations.
• Execute consistent follow-up sequences to maximize conversion from lead to appointment.
• Manage inbound phone inquiries as a secondary support for the on-site clinic front desk.
• Accurately maintain patient data and lead status updates in the company CRM.
• Deliver a compassionate and professional experience tailored to the Midwest patient base.
• Collaborate with the Office Manager to refine scripts and lead management strategies.

Requirements:

• At least 3 years of experience in US healthcare reception or medical office administration.
• Exceptional English verbal communication skills.
• Proven success in appointment setting, lead follow-up, or outbound sales environments.
• Ability to maintain a secure, HIPAA-compliant remote workspace.
• Strong multitasking skills with the ability to navigate CRMs while on calls.
• Experience with Medspa-specific scheduling software is a plus.
• Previous experience working with clinic patients in the US Midwest is beneficial.

Why Join This Team?:

• Consistent part-time schedule with clear paths to full-time growth.
• Professional environment with a high focus on quality over sheer quantity.
• Direct impact on the growth and success of a thriving medical practice.
• Work with a supportive leadership team dedicated to clear communication.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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