Healthcare Admin Assistant

Job Highlights:

• Contract type: Independent Contractor
• Schedule: 20+ hours per week, during business hours
• Rate: Up to Php400 per hour (to be paid on the selected candidates local currency)

Client Timezone: Sydney Time (Australia)

Client Overview:

A rapidly growing medical practice in Australia that’s scaling 20% monthly and serves nearly 1,000 patients per month. This established clinic processes high-volume patient orders and prescriptions using modern project management tools and streamlined workflows. The business operates with a strong commitment to patient care and employee satisfaction, including seasonal flexibility and performance recognition.

Job Description:

You’ll become an integral part of a thriving medical operation where your work directly impacts patient care and business efficiency. This role offers the perfect blend of structured processes and meaningful healthcare outcomes, with clear growth potential as the practice continues its rapid expansion. You’ll work with cutting-edge tools in an established system that values precision, reliability, and professional development.

Responsibilities:

• Process 25-40 daily patient orders using Monday.com project management system to track prescriptions and patient information
• Create customized prescription documents using Adobe InDesign by selecting and formatting preset protocol pages based on patient requirements
• Generate personalized PDF documents with patient names and send via email using established templates
• Manage time-sensitive tracking communications from three pharmacies for DHL express medical shipments worth thousands of dollars
• Forward tracking information to patients using preset email templates to ensure next-day delivery coordination
• Maintain accurate patient records and ensure timely completion of daily order processing
• Handle confidential medical information with strict adherence to privacy protocols and NDA requirements
• Adapt to increasing workload as business volume grows 20% monthly

Requirements:

• Strong computer literacy and technical aptitude for learning new software systems
• Attention to detail when handling sensitive medical information and patient data
• Reliable internet connection and ability to work remotely with consistent availability
• Willingness to sign NDA for patient data protection and medical privacy compliance
• Availability during Sydney business hours, particularly 5-7 PM Sydney time for urgent tracking emails
• Bonus if you have experience with Adobe InDesign or similar PDF manipulation software
• It helps if you have previous virtual assistant or administrative experience in healthcare settings

Why Join This Team?:

• Guaranteed hours with pay for 25 hours even if work only requires 20 hours
• Growth potential from part-time to full-time as the rapidly expanding business scales
• Comprehensive training provided with instructional videos and ongoing support
• Modern tech stack including Monday.com project management and Adobe Creative Suite
• Seasonal flexibility with accommodation for holiday periods (Christmas break provided)
• Performance bonuses and recognition program similar to their in-house medical staff
• Work with an established, profitable medical practice that values employee care and retention

Benefits

Independent Contractor Perks

• Permanent work from Home
• Immediate Hiring
• Steady Freelance job

Reminder:

• Apply directly through the link provided; you will be redirected to BruntWork’s Career Site. You must complete your application through this link to fulfill the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. Applications with complete requirements will be prioritized.
• Please note that this is a permanent work-from-home position under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection. As independent contractors, they will be responsible for managing their own benefits and taxes. Professional fees are based on hourly rates, which will be determined by performance during the application process.

Job ID: 39856122892