Freight Brokerage Assistant Experience In US Freight Or US Logistics Is Required

ROLE: Freight Brokerage Assistant (experience in US freight or US logistics is required)

JOB DESCRIPTION:

• Monitor load boards such as DAT Freight & Analytics and Truckstop to identify profitable loads
• Contact carriers to confirm availability and negotiate rates within approved margin thresholds
• Secure loads with carriers and issue rate confirmations
• Verify carrier authority and compliance documentation, including MC authority, COI, W-9, and carrier agreements
• Schedule and track pickup and delivery appointments
• Monitor load status, collect PODs, and update Transportation Management Systems (TMS)
• Maintain a preferred carrier list and update carrier performance scorecards
• Prepare and submit invoices with complete supporting documentation
• Follow up on detention, layover, and accessorial charges
• Communicate with brokers, shippers, and drivers to ensure timely load execution
• Maintain load-level profitability tracking and margin visibility
• Ensure all compliance and carrier documentation remains current and complete
• Follow secure credential handling and system access control protocols
• Adhere to offboarding procedures for carrier systems and brokerage platforms when access changes

HARD REQUIREMENTS:

• Minimum 2–3 years of experience in freight dispatch, load coordination, or logistics operations
• Hands-on experience using major load boards (DAT, Truckstop or equivalent)
• Proven ability to negotiate carrier rates within predefined margin guidelines
• Strong understanding of carrier compliance requirements and documentation
• Experience tracking loads from booking through delivery and POD collection
• Familiarity with TMS platforms and freight documentation workflows
• Strong verbal and written English communication skills
• High attention to detail and strong numerical accuracy for margin tracking
• Ability to manage multiple active loads simultaneously under time pressure
• Experience handling sensitive operational and financial data securely
• Reliable internet connection and secure remote work environment

HOURS/WEEK:

• 40 hours per week

SCHEDULE:

• Monday to Friday
• 9AM - 5PM Eastern Standard Time Zone

OFFER:

• Weeks 1–4: $4 USD/hour
• Weeks 5-12: $5 USD/hour
• Week 13 onwards: $6 USD/hour
• Performance Based Incentives