Food & Beverage Associate 24N25

As a Food & Beverage Associate at our renowned establishment, you will be a vital part of the team that ensures our guests experience exceptional service and unforgettable dining moments. Your role will encompass a range of duties designed to enhance customer satisfaction, manage efficient operations, and support the overall dining environment. Whether it's assisting in preparing the dining area, ensuring the quality and presentation of food and beverages, or interacting with guests to meet their needs, your contribution will be crucial. Your enthusiasm, commitment to service excellence, and ability to work as part of a dynamic team will play a pivotal role in maintaining the high standards of quality our establishment is known for.

Responsibilities

• Assist in setting up the dining area to ensure immediate guest service readiness.
• Greet guests warmly and guide them to their seats with professionalism.
• Provide detailed and knowledgeable descriptions of food and beverages to guests.
• Take food and beverage orders accurately, ensuring all special requests are noted.
• Collaborate with kitchen and bar staff to ensure timely and quality service delivery.
• Monitor and replenish items in the serving areas to maintain service efficiency.
• Ensure cleanliness and organization of the dining area and service stations.
• Address guest inquiries and resolve complaints efficiently to enhance satisfaction.
• Maintain a professional appearance and demeanor at all times during shifts.
• Follow health and safety regulations to maintain a safe dining environment.
• Participate in team meetings and training sessions to enhance service skills.
• Upsell menu items to enhance guest experience and contribute to sales targets.

Requirements

• High school diploma or equivalent education is required for this position.
• Previous experience in food and beverage service is highly desirable.
• Strong communication skills and a customer-focused attitude are essential.
• Ability to work in a high-paced environment and manage multiple tasks effectively.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Understanding of food safety regulations and an ability to maintain cleanliness standards.
• Must be a team player with a strong willingness to support colleagues.