Finance Operations Specialist

If you have strong Xero and ServiceM8 experience, understand AU payroll, BAS, and GST, and are confident managing invoicing, payroll, and reporting independently, apply now and take full ownership of finance operations.

Job Highlights:

• Paid Hours per Week: 40
• Schedule: Monday to Friday, 9:00 am – 6:00 pm VIC time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Independent Contractor Perks:

• Health Insurance Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring

Key responsibilities include:

• Full ownership of finance processes across the business
• Processing approximately 120 invoices per fortnight, largely automated through ServiceM8 once systems are set up correctly
• Preparing and managing quotes and job-based invoices in ServiceM8
• Managing all invoice and payment queries from clients via phone and email

Daily management of the finance inbox

• Data entry, reconciliation, and accuracy across Xero, ServiceM8, Stripe, and GHL
• Producing COGS and financial performance reports from Xero
• Supporting BAS, GST, and superannuation requirements
• Processing weekly or fortnightly payroll, including timesheets and employee records

Inputting new employee details into Xero

• Creating, maintaining, and updating employee contracts and records
• Maintaining clean, accurate, and audit-ready financial records

Sales & Customer Service Support

• Alongside finance ownership, you will support sales administration and client communication to ensure a smooth customer experience.

Responsibilities include:

• Sales administration support, including maintaining customer records and documentation
• Answering incoming phone calls professionally
• Responding to customer enquiries related to quotes, invoices, and general service questions
• Following up on quotes and supporting sales-related communication
• Ensuring client details and communications are accurately recorded across systems

Systems, Admin & Process Improvement

• Supporting admin tasks related to finance and sales as required
• Identifying opportunities to improve quoting, invoicing, and finance workflows
• Assisting with documenting, standardising, and streamlining processes
• Managing finance and sales inboxes with timely, professional communication

Communication & Collaboration

• Working closely with the business owners, sales team, and admin support
• Participating in virtual meetings
• Maintaining clear and consistent communication via Microsoft Teams and WhatsApp

What We’re Looking For:

• 5+ years’ experience in finance administration, bookkeeping, or a similar role
• Strong hands-on experience with ServiceM8 and Xero (essential)
• Solid understanding of Australian payroll, BAS/GST, and superannuation
• Experience managing invoicing at volume and handling finance queries independently
• Confident and professional phone manner

Side note:

• Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.