Evergreen Resource Manager

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

Resource Management serves as the critical “glue” within our Services organization—bridging the Delivery and Consulting Resources teams to ensure the right people are assigned to the right projects at the right time. The Resource Manager (RM) plays a pivotal role in anticipating staffing needs, aligning talent with business objectives, and maintaining a balance between project requirements and individual consultant development goals.

Reporting to the Senior Director of Resource Management, this role requires a proactive, relationship-driven professional with a strong understanding of resource planning, consulting operations, and workforce analytics.

What You’ll Get To Do

• Resource Planning & Allocation
• Partner with business and delivery leaders to identify staffing requirements and match resources effectively.
• Anticipate future resource needs by collaborating with the Delivery organization to forecast skill demand and project pipeline opportunities.
• Adjust resource assignments in response to project changes, ensuring optimal alignment of skills and availability.
• Relationship Management
• Build and maintain strong partnerships with consulting managers, project leaders, and operations teams to understand project goals and skill requirements.
• Develop trusted relationships with consulting staff to gain insight into their capabilities, work styles, and career aspirations.
• Act as a liaison between leadership and consulting teams to balance organizational priorities with individual development objectives.
• Data-Driven Decision Making
• Analyze and maintain key business metrics such as utilization, capacity, and availability to identify trends, gaps, and optimization opportunities.
• Provide regular reporting and insights to leadership on resource demand, allocation, and skill distribution.
• Utilize analytics to drive informed staffing decisions and continuous improvement in resource planning processes.
• Operational Excellence
• Maintain an up-to-date skills inventory for all assigned resources.
• Partner with consulting and delivery leaders to define project-specific skill requirements.
• Contribute to the development and enhancement of processes and tools that support effective resource management and forecasting.
• Exercise influence without formal authority to drive alignment and ensure optimal staffing outcomes.
  

Skills And Experience We Value

• Bachelor’s degree (BS/BA) or equivalent professional experience
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Strong analytical skills and metrics-driven mindset for problem solving and decision making
• Exceptional communication, collaboration, and organizational skills
  
  

What Will Make You Stand Out

• 2+ years of experience in resource management, operations, or consulting services
• Proven success in demand planning, capacity forecasting, or workforce reporting
• Deep understanding of consulting services staffing processes
• High degree of proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong interpersonal skills with the ability to influence and build trust across all organizational levels
• Ability to remain composed and think strategically under pressure
• Logical, solution-oriented, and proactive approach to challenges
• Ability to work night shift PH time
  
  

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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