Electrical Operations Assistant

Job Overview

Our client is a dynamic electrical company looking for a highly organized and proactive individual to make a significant impact on their growing business. Theyre ready to transform their operations, and needs your expertise to build the foundational systems that will drive future success.

Role Scope

This role is pivotal in transforming a sole-operator electrical business into a systemized and scalable enterprise. You will be responsible for building the operational backbone, significantly reducing the owners administrative burden, and enabling strategic growth by implementing efficient processes across client management, finance, and marketing.

Schedule

• Monday to Friday, 9:00 am - 6:00 pm Sydney time (40 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Manage end-to-end client and job administration within Tradify, including customer profile creation, job card generation, scheduling, and confirmation communication.
• Ensure timely and accurate financial management by processing client invoices, diligently following up on overdue payments, and managing supplier bills and reconciliations in Xero.
• Enhance our clients digital presence through consistent social media scheduling (Facebook, Instagram) and monthly email marketing campaigns via Mailchimp.
• Conduct market research to identify potential new clients or suppliers (e.g., swimming pool suppliers) and support business development initiatives.
• Document existing administrative workflows and create comprehensive Standard Operating Procedures (SOPs) for all recurring tasks, particularly around Tradify usage.
• Maintain and update website content and service pages as needed using WordPress.
• Proactively identify and suggest improvements for operational efficiency, software utilization, and overall business processes.

Requirements

• Proven experience in administrative support or assistant roles, preferably within a trade or service-based business.
• Proficiency with business management software, specifically Tradify and Xero.
• Experience with email marketing platforms (e.g., MailChimp) and social media scheduling tools.
• Familiarity with website content management systems (e.g., WordPress) is highly desirable.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.