E-commerce Virtual Assistant

Job Title: E-Commerce Virtual Assistant

Location: Fully Remote, Philippines

Rate: $3 - $5 per hour based on experience

Schedule: Monday to Friday, Eastern Standard Time

Job Type: Full-Time

About Us

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Description

As an E-Commerce Virtual Assistant, you will be responsible for creating and managing listings and handling customer support.

Requirements

• 1+ years of relevant experience as an E-Commerce Virtual Assistant or similar role.
• Proven Commercehub, Rhythm, Shopify, and Wordpress experience.
• Willingness to learn new administrative skills and pivot between customer support and back-office tasks as needed.
• Familiar with e-commerce trends and marketplace policies.
• Knowledgeable of inventory management on online platforms.
  
  

• Provide high-quality assistance via voice, chat, and email to resolve customer inquiries and issues.
• Optimize product titles, descriptions, and images for maximum visibility.
• Expand product presence on other relevant e-commerce platforms.
• Ensure consistency in branding and messaging across all listings.
• Monitor and update inventory levels on e-commerce platforms.
• Coordinate with the team to ensure product availability.
  
  

• Must have excellent English communication skills.
• Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Great logical and verbal reasoning skills.
• Exceptionally detail-oriented.
• Exceptional problem-solving and information-processing skills.
• Ability to think outside the box.
• A great work ethic and interest in learning new concepts and growing with the job.
• Ability to work both independently and as part of a team.
• Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
• Must be comfortable with using a time-tracking software for payroll purposes.
• Must be willing to undergo a background verification check during the final stages of the hiring process.
  
  

• A total of five paid vacation days per year (additional days can be taken unpaid).
• A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
• A paid 15-minute break for every 4 hours of work.
• Healthcare benefits after 2 months of full-time work.