E-commerce Support Specialist

Job Overview

Our client is looking for a dedicated and detail-oriented E-Commerce Support Specialist to manage online store operations and ensure a seamless shopping experience for customers. The ideal candidate will handle product listings, website updates, and basic customer support to maintain a high standard of digital presence.

Schedule

Monday - Friday, flexible hours within Sydney, Australia, Time business hours, (20 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• E-Commerce Store Management
• Website Content & Updates
• Website Maintenance & QA
• Order & Customer Support
• Promotions & Campaign Support

Requirements

• 2–3 years of experience supporting an e-commerce business
• Experience with platforms such as Shopify, WordPress, WooCommerce, or similar CMS
• Familiarity with product uploads, website updates, and online store management
• Basic understanding of e-commerce workflows and online shopping experience
• Basic knowledge of SEO for product pages
• Experience with email marketing tools (Klaviyo, Mailchimp, etc.)
• Familiarity with Canva or basic image editing
• Experience working with WordPress
• Experience working with apps, plugins, or integrations in e-commerce platforms

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.