E-commerce And Marketing Specialist

About Us

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Title: E-commerce and Marketing Specialist

Location: Fully Remote, Philippines

Salary: $6.00 - $8.00 per hour based on experience

Schedule: Eastern Standard Time

Job Type: Full-Time

Job Description

We are seeking a detail-oriented E-commerce and Marketing Specialist to support day-to-day e-commerce operations, marketing execution, and customer experience. This role combines Shopify management, email marketing support, CRM upkeep, and customer communication, with a strong focus on accuracy, efficiency, and brand consistency.

Requirements

• 3+ years of experience supporting e-commerce, marketing, or business operations
• Hands-on experience with Shopify and CRM platforms (HubSpot, Apollo, NYCT, or similar)
• Strong Excel skills for data management and reporting
• Experience with email marketing tools such as Mailchimp or Klaviyo
• Excellent written and verbal English communication skills
• Strong attention to detail, organization, and task prioritization
• Ability to work independently while collaborating with remote teams
• Reliable internet connection and ability to work EST hours
  
  

Preferences

• Background or strong interest in Architecture or Interior Design and high-end materials
• Previous experience in e-commerce, retail, or luxury brands
• Comfort handling occasional urgent customer or operational requests
  
  

Responsibilities

• Manage and maintain Shopify product listings, including pricing, inventory, and content updates
• Perform inventory tracking, reporting, and data entry using Excel
• Support email marketing campaigns and customer communications using platforms such as Mailchimp or Klaviyo
• Maintain accurate and organized records in CRM systems (e.g., HubSpot, NYCT, Apollo)
• Provide high-quality customer support via email or phone, aligned with luxury brand standards
• Coordinate order fulfillment and delivery schedules, including international shipments
• Assist with administrative and operational tasks to support marketing and e-commerce workflows
• Use AI tools (e.g., ChatGPT or Gemini) to draft content, summarize meetings, and improve efficiency
• Collaborate with cross-functional teams to ensure data accuracy and smooth operations
  
  

Successful candidates for this role are expected to possess the following attributes:

• Must have excellent English communication skills.
• Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Great logical and verbal reasoning skills.
• Exceptionally detail-oriented.
• Exceptional problem-solving and information-processing skills.
• Ability to think outside the box.
• A great work ethic and interest in learning new concepts and growing with the job.
• Ability to work both independently and as part of a team.
• Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
• Must be comfortable with using a time-tracking software for payroll purposes.
• Must be willing to undergo a background verification check during the final stages of the hiring process.
  
  

Successful candidates for this role will be rewarded with the following benefits:

• A total of five paid vacation days per year (additional days can be taken unpaid).
• A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
• A paid 15-minute break for every 4 hours of work.
• Healthcare benefits after 2 months of full-time work.
• Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.
  
  

Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team!

Thank you for your time and interest.

---