Digital Workplace Specialist 2yrs Fixed-Term Contract

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Here’s where you come in:

As Digital Workplace Specialist, you will play a key role in advancing the adoption, usability, and continuous improvement of World Vision’s Microsoft 365 and collaboration platforms. Reporting to the Digital Workplace Lead, you will work closely with the Digital Adoption Specialist, Global Technology Services (GTS), and Enterprise Architects to ensure digital tools are practical, inclusive, and effective for a globally distributed workforce.

You will act as a bridge between strategic direction and hands-on execution, driving user experience improvements by coordinating pilots, gathering actionable feedback, and enabling platform enhancements based on real-world insights. In this role, you will support roadmap delivery, translate governance policies into user-friendly guidance, and monitor platform usage to shape training and adoption efforts. Your work will help ensure World Vision’s digital workplace is intuitive, empowering, and aligned with business priorities.

Requirements include:

• 5+ years in digital workplace, UX/adoption, or digital transformation roles.
• Proven experience in user training, adoption, and change management for digital tools.
• Excellent communication and stakeholder engagement skills, with a user-centric mindset and ability to work across cultures.
• Strong hands-on knowledge of Microsoft 365 user experience (Teams, SharePoint, OneDrive, Outlook).
• Familiarity with user-centric design principles and experience in user research or feedback analysis.
• Collaborative and approachable, with strong interpersonal skills and a positive presence that fosters trust and confidence across diverse teams.

Is this the job for you?

Find the full responsibilities and requirements for this position and apply online. We will be accepting applications until the right candidate is found.

World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

For more information on World Vision International, please visit our website: www.wvi.org.Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.