Demand Planner

Company Description

SnappyCX is a leading Business Process Outsourcing (BPO) company, dedicated to enhancing the efficiency of businesses by offering comprehensive end-to-end support. We connect businesses with highly skilled professionals across various industries through strategic staff outsourcing. Our services include Finance & Accounting, Virtual Assistance, Customer Support, IT & Software Development, and Back-end Office Services. At SnappyCX, we strive to drive innovation and deliver tailor-made solutions for our clients’ unique needs.

Our client is seeking an experienced Demand Planner to support forecasting, inventory planning, and supply chain decision-making. Demand planning is a supply chain management process that forecasts product demand to ensure products are available and delivered to customers efficiently while maintaining balanced inventory levels.

The Demand Planner will conduct research and analysis to predict customer demand, manage inventory planning, and help guide production and supply chain operations. This role involves building and maintaining forecasting models, analyzing sales and inventory data, and collaborating with cross-functional teams to improve forecast accuracy.

The ideal candidate will have at least 2 years of demand planning experience, preferably within logistics, supply chain, or production planning environments, and will be comfortable working with multiple systems and AI tools for data analysis and automation.

• Track and monitor product inventory levels across systems

• Maintain knowledge and understanding of current and future market trends affecting demand

• Generate reports and presentations on forecast performance and demand insights

• Identify forecast changes and demand fluctuations

• Collect and analyze data from internal and external sources that affect product demand

• Analyze sales, stock, and operational data to identify patterns and trends

• Review historical sales data to support demand forecasting

• Build and maintain forecasting models to predict future demand

• Monitor factors that could impact demand such as promotions, supply disruptions, and production delays

• Gather updates from vendors, distributors, sales teams, and other stakeholders impacting demand

• Develop demand forecasts across multiple time horizons and levels of aggregation

• Coordinate with cross-functional teams to reconcile forecast variances

• Provide insights to supply planning teams to support inventory strategies for existing products, new launches, and product phase-outs

• Continuously improve forecasting systems and methods to better anticipate customer needs

• 2+ years of experience in demand planning, supply chain planning, or inventory forecasting

• Experience working within logistics, production planning, or supply chain environments

• Strong understanding of inventory management and forecasting processes

• Experience using ERP systems and other planning tools

• Proven experience using AI/ML tools for data analysis, automation, or building AI agents

• Strong analytical and problem-solving skills

• Proficiency with Google Workspace (Sheets, Docs, Slides)

• Ability to translate complex data into clear insights and recommendations

• Excellent written and verbal communication skills

• Strong organizational and time management skills

• Ability to work independently while collaborating with cross-functional teams

• Strong attention to detail and accountability

• Experience with statistical forecasting models

• Background in supply chain analytics or production planning

• Experience improving forecasting systems or automation processes

• Experience presenting insights to leadership or operational teams