Job Description

Customer Service Representative (Remote – Philippines)

Support U.S. customers from home, on a U.S. schedule. We place Filipino customer service professionals with U.S. companies for remote, full-time phone, chat, and email support.

This role runs on U.S. business hours — for the Philippines that means an overnight/night shift. Apply only if you can reliably work graveyard hours.

What You'll Do

• Handle inbound and outbound customer calls, chats, and emails for U.S. clients

• Resolve issues, answer product and account questions, and follow up to close the loop

• Document every interaction accurately

• Hold response quality steady across a full shift

What We're Looking For

• Hands-on customer service, call center, or support experience

• Clear, confident spoken English for U.S. client phone calls

• Ability to work U.S. hours (overnight in the Philippines), full-time

• Reliable home internet and a quiet workspace

Nice to Have

• Prior experience supporting U.S. customers or accounts

• Familiarity with CRM or helpdesk tools

What We Offer

• Full-time remote position

• Opportunity to work with U.S.-based companies

• Long-term growth and stability

Apply Here

https://f5globaltalent.com/careers/customer-service-philippines-001


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: http://f5hiringsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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