We are seeking a Contracting & Credentialing Specialist to build and maintain our payer contract portfolio and ensure our growing clinician roster is fully credentialed and licensed across multiple states. In this high-impact, independent contributor role, you will own the full contracting lifecycle and manage compliance workflows that directly drive our revenue growth. If you are a self-motivated professional with deep expertise in healthcare credentialing and payer relationships, this is a prime opportunity to make a measurable impact.
Schedule
Full Time | Monday-Friday, 9 am – 5 pm Needham Heights, MA Time | 40 hours per week
Responsibilities
Payer Contracting
Identify, initiate, and manage contracting relationships with commercial payers, Medicaid MCOs, and Medicare Advantage plans across all active states
Submit and track contract applications through payer portals and credentialing systems (CAQH, PECOS, state-specific portals)
Negotiate fee schedules and contract terms in coordination with the Director of US Services
Maintain a complete, current database of contracted payers by state and discipline
Monitor contract status, renewal dates, and required re-attestations to prevent lapses in payer participation
Coordinate with billing to ensure new contracts are loaded correctly in Athelas and claims can be processed
Clinician Credentialing
Manage initial credentialing and re-credentialing for all clinicians (OT, PT, SLP, LCSW, NP) across all payer panels
Maintain CAQH profiles and ensure attestations are completed on schedule for all providers
Track credentialing status by clinician, payer, and state in a centralized tracker; flag pending approvals and gaps
Coordinate with clinicians to collect and verify required credentialing documents (NPI, DEA, malpractice, education, references)
Liaise with payers to follow up on pending applications and resolve credentialing issues proactively
Manage enrollment in Medicare Part B by state as new clinicians are added or new states are activated
License Management
Track all active clinician licenses across states, including expiration dates, CE requirements, and renewal timelines
Send timely renewal reminders and coordinate license renewal workflows so no clinician practices with a lapsed license
Research and initiate new state licensure applications as the business expands into new markets
Maintain a current, audit-ready record of all licenses for each provider discipline
Compliance & Administration
Ensure contracting and credentialing practices comply with state telehealth regulations, payer-specific requirements, and HIPAA
Support due diligence requests from investors or auditors related to provider enrollment and payer contracts
Maintain documentation standards consistent with the companys MSO-PC structure and physician oversight model
Requirements
Required:
3+ years of experience in provider credentialing, payer contracting, or revenue cycle operations in a healthcare setting
Hands-on experience with CAQH ProView and PECOS enrollment
Demonstrated success managing credentialing for multiple providers simultaneously across multiple payers
Working knowledge of Medicare Part B enrollment processes by state and specialty
Experience with telehealth or multi-state practice models preferred
Strong organizational skills and ability to manage complex, deadline-driven workflows independently
Proficiency with spreadsheets and data tracking; experience with EHR or credentialing software a plus
Preferred:
Experience contracting with Medicaid MCOs or Medicare Advantage plans
Familiarity with PT, OT, SLP, social work, or NP credentialing requirements
Background in a startup or high-growth healthcare environment
Familiarity with MSO-PC corporate structures
Independent Contractor Perks
Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
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