Construction Admin Assistant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, lets shape the future of work together!

Profile Requirements:

• Previous administration or customer service experience within the construction, trades, or project-based industry preferred
• Strong organisational skills with the ability to manage multiple tasks, projects, and follow-ups simultaneously
• Experience using CRM and project management software such as Accelo, Estimate One, or similar platforms
• Confident communication skills with the ability to handle phone enquiries and maintain professional client relationships
• High attention to detail when managing job files, project documentation, measurements, and customer records
• Ability to interpret tender documentation and identify relevant information for estimating and quoting teams
• Proactive approach to following up clients for outstanding information including measurements, colour selections, and site access details
• Competent computer skills across Microsoft Office, email management systems, and cloud-based file storage platforms

Core responsibilities:

• Manage initial client setup and onboarding within Accelo, ensuring all customer information is accurately entered and maintained
• Close out completed customers, projects, and sales opportunities in the CRM system in a timely and organised manner
• Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices to support project progression and cash flow
• Respond to incoming customer enquiries via phone, email, and website submissions with professional and timely communication
• Manage shared administration inboxes and provide administrative coverage when key team members are unavailable
• Maintain and update CRM records including job notes, client contacts, site details, and project progress updates
• Upload and organise site photos, plans, measurements, and supporting project documentation from TimeTree and other systems
• Track quote activity and maintain accurate reporting on quote statuses including won, lost, and pending opportunities

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Lets do great things together!

This is a remote position.