Cleaning Services Customer Support Specialist

About the client: The client owns a professional house/office cleaning business operating in Vancouver, Canada.

Job Description:

• The primary role is to take inbound calls to book in cleaning appointments
• Respond to email inquiries and send quotations based on services to be availed
• Provide pricing and explain the coverage of the services offered
• Arrange bookings
• Send invoices
• Tools: Excel, Google Drive, Square, Jobber, and Justcall phone system.

Job Highlights:

• Hourly Rate: USD 5, the equivalent in your local currency
• Paid Hours per Week: 20
• Schedule: Monday to Friday, 4:00 PM to 8:00 PM US Pacific Daylight Time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Requirements:

• Must have 2 years of experience in the cleaning services industry
• Excellent verbal communication skills
• High attention to detail
• Experience working in customer service

Technical Requirements (Laptop/Desktop) :

• Windows OS Processor: Intel i3 - 6th Generation/Ryzen 5 - 3rd Generation
• Mac OS Processor: Intel i5 - 6th Generation
• RAM: 8GB and up
• Operating System: Windows 10/Catalina and Up Only
• At least 25 Mbps Internet speed

Independent Contractor Perks

• Permanent work-from-home
• Immediate hiring

Reminder:

Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

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