Job Description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, lets shape the future of work together!

Profile Requirements:

  • Experience in IT sales support, renewals, or contract management (preferably with Cisco products/services)
  • Strong understanding of Cisco service offerings
  • Excellent communication and negotiation skills
  • High attention to detail and accuracy
  • Proficiency with CRM tools (e.g., Salesforce) and Microsoft Excel
  • Ability to manage multiple deadlines and prioritize tasks effectively Manage end-to-end renewal lifecycle for Cisco service contracts and subscriptions
  • Problem Solving skills

Core responsibilities:

  • Manage end-to-end renewal lifecycle for Cisco service contracts and subscriptions
  • Proactively track upcoming renewals and engage customers well in advance of expiration dates
  • Prepare and deliver renewal quotes in alignment with Cisco Systems pricing and policies
  • Work closely with sales teams, account managers, and channel partners to close renewals
  • Maintain accurate records of contracts, pricing, and customer interactions in CRM systems
  • Resolve customer issues related to renewals, pricing discrepancies, or contract terms
  • Ensure compliance with Cisco licensing and support policies
  • Forecast renewal pipelines and provide regular reporting to management
  • Stay updated on Cisco programs, promotions, and lifecycle changes
  • Maintain relationships with salespeople and vendors
  • Process Quotes, Sales Orders and Purchase Orders timely and accurately.
  • Coordinate between Sales, Finance and Vendors

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Lets do great things together!

This is a remote position.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: www.outsourcey.com Job Function: Procurement & Vendor Management
Company Industry/
Sector:
Engineering Services And HVAC And Refrigeration Equipment Manufacturing

What We Offer


About the Company

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