Certification And Assessment Proctor

About The Role

We’re seeking a Certification & Assessment Proctor to oversee and administer tool-based exams, graded simulations, and skill certifications within Wing’s training and evaluation programs. This role ensures a fair, consistent, and secure testing environment — upholding the integrity of assessments that determine trainee readiness and qualification for client-facing deployment.

Qualifications

• At least 2 years of experience in training operations, proctoring, or administrative coordination (preferably in an educational, BPO, or testing environment)
• Strong organizational and time-management skills with keen attention to detail
• Excellent communication and professionalism in handling trainees and staff
• Basic technical proficiency in LMS platforms, simulation tools, and productivity software
• High integrity and reliability, with the ability to enforce compliance and fairness consistently
• Willingness to work on-site as needed for exam facilitation or simulation supervision
  
  
  

Preferred Skills

• Experience administering online certifications or performance-based assessments
• Familiarity with assessment security protocols and documentation management
• Knowledge of evaluation frameworks or competency-based scoring systems
  
  
  

Department: Learning & Development

Work Setup: On-site / Hybrid (as required for exam administration)

Compensation: PHP 28,000–38,000/month (based on experience and performance)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key Responsibilities

• Administer certification exams, simulations, and tool-based assessments (e.g., HubSpot, Pipedrive, Asana, communication tools)
• Supervise exam sessions (both remote and on-site) to prevent misconduct, ensure rule adherence, and maintain confidentiality
• Validate trainee identities, confirm eligibility, and ensure test environment readiness before each session
• Record and report scores, pass/fail outcomes, and performance data accurately within the L&D tracking system
• Coordinate with Trainers, QA, and Operations to schedule assessments aligned with training and onboarding timelines
• Ensure the security and confidentiality of exam materials, results, and simulation data
• Monitor system performance and escalate technical issues affecting testing integrity
• Provide structured feedback to L&D leadership regarding exam administration improvements
  

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