Catering Operations And Events Coordinator

Job Overview

Our client is looking for a proactive Catering Operations & Events Coordinator who thrives in a fast-paced, customer-focused environment. If you have experience supporting catering or restaurant operations, excel at client communication, and enjoy managing proposals, invoices, and event documentation, they would love to hear from you. The ideal candidate is highly organized, detail-oriented, and skilled at creating thoughtful menus and recommendations that enhance the customer experience. Experience with Toast POS, banquet event orders, and catering workflows is highly valued. Join a growing organization where you'll work closely with leadership, streamline operations, and deliver exceptional service while helping create memorable catering experiences from inquiry to execution.

Client Overview

Our client operates a restaurant and catering business that provides food services for events and daily operations. They are seeking support to manage the growing volume of catering inquiries and operational tasks.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM EST, with 1 hour unpaid break (40 hours per week)

Responsibilities

• Manage email correspondence and respond to catering inquiries within 12 hours.
• Create and manage catering invoices and proposals using the point-of-sale system.
• Build and configure menu items for specials, events, and catering orders in the POS system.
• Coordinate with clients on catering details and create banquet event orders for kitchen staff.
• Upsell catering packages and suggest additional items such as desserts or beverage options.
• Maintain organized records of all catering transactions and client communications.
• Handle general operational and administrative tasks as assigned by the business owner.

Requirements

• Communication Skills: Excellent written and verbal communication skills in English.
• Administrative & Operational Experience: Previous experience as an operational or administrative assistant.
• Organizational Ability: Strong organizational skills with high attention to detail and the ability to think strategically when building menus or proposals with multiple connected elements.
• Customer Service: Customer service experience with the ability to upsell and make recommendations.
• Design Skills: Basic Canva design skills (must include portfolio) to create simple graphics for social media posts.
• Technical Setup: A reliable, high-speed internet connection.

Qualifications

• Experience with Toast POS or similar restaurant point-of-sale systems.
• Background in catering or restaurant operations is a must.
• Familiarity with creating banquet event orders or catering documentation.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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