We are a growing U.S.-based service organization focused on operational excellence, client satisfaction, and efficient financial processes. Our team operates in a fast-paced environment where accuracy, responsiveness, and organization are critical to success.
We are seeking a detail-oriented and highly organized Billing Assistant to support our accounting and operations teams with invoicing, payment tracking, account reconciliation, and administrative financial support. This role is ideal for someone who thrives in structured environments, enjoys working with numbers, and takes pride in maintaining clean and accurate records.
The ideal candidate is proactive, dependable, process-driven, and comfortable communicating professionally with both internal teams and external clients.
The Role
The Billing Assistant will play a key role in ensuring invoices are processed accurately and on time while supporting day-to-day financial operations. You will help maintain billing records, track outstanding payments, assist with collections follow-up, and ensure documentation is organized and up to date.
This is not just a data entry position. We are looking for someone who can think critically, spot inconsistencies, follow processes carefully, and help improve operational efficiency over time.
Key Responsibilities
Billing & Invoicing
Prepare, review, and issue invoices accurately and on schedule
Verify billing details, pricing, and supporting documentation before submission
Maintain organized records of invoices, contracts, purchase orders, and payment documentation
Ensure invoices comply with internal standards and client requirements
Process recurring billing and assist with special billing requests when needed
Accounts Receivable Support
Monitor outstanding invoices and payment statuses
Follow up professionally with clients regarding overdue invoices and payment confirmations
Assist with collections communication while maintaining positive client relationships
Apply payments and update accounting systems accurately
Support reconciliation of customer accounts and resolve billing discrepancies
Administrative & Financial Coordination
Assist accounting and operations teams with reporting and financial tracking
Maintain spreadsheets and billing trackers with high accuracy
Support month-end closing activities related to invoicing and receivables
Help organize financial documents for audits, reporting, or leadership review
Coordinate internally to ensure billing information is complete and accurate
Process Improvement
Identify inefficiencies or recurring billing issues
Help improve workflows, documentation, and billing accuracy
Contribute to creating SOPs and process documentation where needed
Qualifications
Required
1-3+ years of experience in billing, invoicing, accounts receivable, accounting support, or administrative finance roles
Strong attention to detail and high level of accuracy
Excellent organizational and time management skills
Strong written and verbal English communication skills
Comfortable working with spreadsheets and financial data
Ability to manage recurring tasks consistently without losing accuracy
Ability to work independently and meet deadlines in a remote environment
Preferred
Experience supporting U.S.-based companies or clients
Experience with QuickBooks, Xero, NetSuite, or similar accounting software
Familiarity with payment processing and reconciliation workflows
Experience handling collections or client billing communication
Experience in service-based, logistics, transportation, or operations-focused businesses
Basic bookkeeping or accounting knowledge
Technical Requirements
Reliable high-speed internet connection
Quiet and professional remote workspace
Backup power and internet solutions preferred
Proficiency with:
Microsoft Excel or Google Sheets
QuickBooks or similar accounting platforms
Gmail / Outlook
Slack or Microsoft Teams
What Success Looks Like
Invoices are sent accurately and on time
Billing records remain clean and organized
Outstanding payments are proactively tracked and followed up on
Billing errors and discrepancies are minimized
Internal teams can rely on accurate financial coordination and reporting
Processes become more efficient over time
Ideal Candidate Traits
Extremely detail-oriented
Organized and process-driven
Reliable and consistent
Professional communicator
Comfortable handling repetitive tasks with precision
Proactive problem solver
Able to work with urgency while maintaining accuracy
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