Automation Expert

Roar Apex matches fast-growing companies with top-tier marketing and engineering professionals from the APAC region.

It is a subsidiary of Roar Global, a global media company that operates across media resales, content production, and building expert marketing teams.

Roar Global has offices in Sri Lanka, Australia, Bangladesh, Laos, Brunei, and Singapore and is proud to be ranked as one of the 50 Best Workplaces™ as well as one of the 15 Best Workplaces™ for Millennials in Sri Lanka by Great Place to Work®

About the Role

We’re looking for a detail-oriented and technically curious Automation Expert to streamline documentation-heavy processes in the freight-forwarding and logistics space. You will work with commercial invoices, bills of lading, shipment data, and billing inputs to build efficient, scalable automations using low-code/no-code tools and AI.

While prior CargoWise experience is a bonus, we are equally interested in candidates with backgrounds in logistics documentation, finance/invoicing, customs data, or operational workflows - anyone who is confident working with structured data and enjoys turning manual tasks into automated, predictable systems.

Key Responsibilities

• Review and understand logistics documents such as commercial invoices, bills of lading, shipment details, and billing summaries
• Translate these documents into structured data for system input or automation workflows
• Build, test, and maintain automations using tools like n8n, Make, Zapier, and AI models
• Assist in mapping invoice headers, line items, tariffs, duties, and related financial values
• Work closely with operations teams to identify bottlenecks and convert them into automated flows
• Create workflows that reduce manual data entry and improve documentation accuracy
• Integrate multiple systems and APIs (CRMs, databases, freight tools, email pipelines, etc.)
• Ensure automations follow compliance, data accuracy, and audit requirements
• Maintain clear documentation of processes, prompts, and workflow logic

Requirements

• 1–3 years of experience in automation, business operations, logistics operations, freight documentation, finance ops, or similar fields
• Experience handling structured documents (invoices, BLs, purchase orders, customs forms, etc.)
• Familiarity with tools like n8n, Make, Zapier, or similar workflow builders
• Understanding of APIs, webhooks, and data mapping
• Strong analytical and problem-solving mindset
• Ability to interpret documents with multiple formats, currencies, units, and fields

Bonus:

• Experience with CargoWise or any logistics management software
• Exposure to customs/tariff codes, freight billing, landed costing, or logistics finance
• Basic scripting knowledge (Python, JS, or TypeScript)

Perks

• Work from anywhere: This position is fully remote.
• Competitive AUD remuneration package.
• Continuous learning opportunities.
• International exposure and collaboration with diverse teams.
• An open-minded team that values diversity and inclusivity.
• Health care benefits.
• Yearly learning allowance.

Timezone

This role operates in the Eastern Standard Time (EST). Candidates should be prepared to accommodate their schedules accordingly.

Application Process

At Roar Apex, were selective about our team, aiming for the top 1% of talent in the industry. Our recruitment process is thorough, focusing on excellence and innovation. Only short-listed candidates will be contacted for further consideration. We appreciate the time and effort all applicants put in.

We Are an Equal Opportunity Employer

Roar Global is committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and our hiring decisions are based on merit, qualifications, and business needs. We value diversity and believe it contributes to a more enriching work environment.

If you find this opportunity appealing, please submit your résumé, a portfolio showcasing your relevant work, and information on two professional references. We welcome candidates from all backgrounds and experiences.