Associate Theft Investigator

Location: Remote

Team: Loss Prevention (Operations)

About Panoptyc

At Panoptyc, were on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, were excited to invite top talent worldwide to join us in reshaping the future of retail security.

About The Role

Were seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.

Responsibilities

• Conduct thorough analysis of surveillance footage to identify and document theft incidents
• Classify and interpret events in video feeds according to established guidelines
• Process theft reports and maintain accurate documentation
• Collaborate with team members through internal communication channels
• Provide customer support and manage operational tasks as needed
• Update and maintain theft tracking systems
  
  

• Strong attention to detail and analytical skills
• Ability to maintain focus while reviewing video content
• Excellent written communication skills
• Reliable internet connection and quiet workspace
• 5-day intensive training program
• Training hours: 8:00 AM - 5:00 PM PH time (1-hour unpaid lunch break)
• Must be available for full training schedule
  
  

• Performance-based pay structure (Pay-Per-Catch)
• Minimum of $2.00 USD per validated incident identified
• Nesting period of 2 weeks upon completion of training program
• Flexible working hours after upon completion of training program