Artist Account Manager

Hey, you! Wanna become #OneOfUs?

We are on the lookout 🕵🏻 for the next awesome outreach-driven communicator to join HKR.TEAM as a Junior Artist Account Manager, working for a US-based client in artist engagement, outreach campaigns, and marketplace growth. 🇺🇸

Btw, HKR.TEAM was remote before it was even cool! 😎

Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:

“Whatever you are, be a good one” - Abraham Lincoln.

To apply, please fill out our external form. 🤞🏼

(You will be redirected to it automatically, once you click "Apply").

What youll be doing?

🔸 Execute high-volume outreach campaigns to large segments of artists using CRM and email tools, driving engagement and platform activity.

🔸 Re-engage inactive or frustrated artists through thoughtful follow-ups, rebuilding trust and encouraging renewed participation.

🔸 Respond to artist replies with empathy and clarity — even when feedback is critical or conversations get tough.

🔸 Guide artists toward proven success actions (uploading work, optimizing listings, joining promotions, self-marketing).

🔸 Spot high-potential artists based on engagement and revenue signals and flag them for handoff to senior account managers.

🔸 Track outreach performance, monitor responses, and suggest improvements to messaging and campaign strategy.

🔸 Support inbound artist questions related to campaigns and platform usage, always pairing answers with proactive suggestions.

🔸 Log feedback, objections, and trends from artists to help improve processes, messaging, and platform trust.

🔸 Collaborate with internal teams (design, marketing, account management) to execute and optimize outreach campaigns.

About You

🎯 Youre resilient and don’t take rejection, silence, or negative feedback personally — you keep going.

🎯 You enjoy structured, repeatable work and know consistency beats perfection.

🎯 Your English communication skills are strong (C1 level), especially in writing clear, human, and empathetic messages.

🎯 Youre comfortable handling large volumes of outreach and conversations at once.

🎯 You can explain sensitive topics (fees, platform changes, policies) in a calm, simple, and friendly way.

🎯 You’re familiar with CRM and outreach tools (Salesforce, HubSpot, Marketo, Yesware, etc.) or eager to learn fast.

🎯 You’re organized, process-oriented, and reliable in managing tasks and tracking performance.

🎯 You’re curious, coachable, and motivated to grow into more advanced account management roles.

Perks

💰 Fair market pay

🏠 Remote, full-time job - work from the comfort of your own home!

🕐 Schedule overlap with EST timezone (with 1 hour of lunch break 🍕)

🥳 Start-up culture, young team, no egos, no BS

About Us

✨ At HKR.TEAM, were all about the start-up life—innovative and dynamic, not corporate and stuffy. Were on a mission to simplify global HR.

✨ Transparent culture, tech-savvy, and quick decision-making.

✨ Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; its what you bring to the table that counts.

✨ Fantastic mix of US clients with more to come.

✨ We value ownership and getting things done. We ask, "How much did you care?" If youre passionate, youre nailing it.

✨ Ideal for creative minds who love contributing ideas and improving processes.

✨ Oh... and we dont waste time in useless meetings.

Location

🧭 Based in Bucharest and Cluj, Romania, were remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.