Appointment Setter

Client Overview

Join a fast-growing digital solutions provider focused on outbound sales outreach and lead conversion. This role supports the sales team by engaging prospective customers, qualifying interest, and scheduling high-quality appointments with Business Development Managers.

Job Overview

As an Appointment Setter, you will play a key role in the sales outreach process by contacting prospective customers and booking qualified appointments for the sales team. This role requires excellent English communication skills, professionalism on the phone, strong organisation, and the ability to manage follow-ups and schedules accurately.

Job Highlights

• Paid Hours per Week: 20
• Schedule: Monday - Friday, 10:30 AM to 2:30 PM | Australian Eastern Time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

• Make outbound calls and send follow-up emails to prospective clients
• Introduce company services clearly and professionally
• Schedule appointments between qualified prospects and Business Development Managers
• Follow up on leads generated from marketing campaigns, online enquiries, and referrals
• Maintain accurate and up-to-date records of calls, appointments, and outcomes in the CRM
• Coordinate closely with the sales team to ensure smooth handover of booked appointments
• Meet or exceed weekly and monthly appointment-setting targets
• Handle objections professionally and maintain a positive customer experience
• Provide feedback on lead quality, customer responses, and outreach effectiveness

Requirements

• Exceptional spoken English with a clear and professional phone manner
• Minimum 2 years’ experience in telesales, telemarketing, or customer service
• Previous appointment-setting experience for English-speaking markets preferred
• Strong organisational skills and attention to detail
• Ability to handle rejection and maintain motivation
• Confident using CRM systems, calendars, and standard office applications
• Ability to work independently in a remote environment
• Reliable internet connection and professional home workspace

Scope & Compensation:

• Communication tools provided (VOIP channel and company email)
• Performance-based bonus: AUD $10 per qualified appointment with a decision-maker
• Opportunity to increase hours over time based on performance

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.

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