Appointment Setter Working Hours : Monday to Friday | 10am-7pm CT. Salary Range :$1000 - 1200/monthly (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.) Region : Philippines / South Africa
About the Role: (Financial Services)
Lead Generation: Identify and qualify potential leads through various methods, including cold calling, email outreach, and networking.
Customer pre-qualification
Live chat responses to online inquiries
Appointment Scheduling: Contact prospects to schedule meetings or calls for the sales team, ensuring optimal timing for all parties involved.
Database Management: Maintain and update the CRM system with accurate information about leads, interactions, and appointment details.
Follow-Up: Conduct follow-up calls and emails to confirm appointments, reschedule as needed, and ensure leads are properly nurtured.
Communication: Act as a primary point of contact for initial inquiries, providing information about our products/services and addressing any preliminary questions.
Reporting: Track and report on key metrics related to appointment setting, including conversion rates, call volumes, and appointment outcomes.
Collaboration: Work closely with the sales and marketing teams to align strategies and share insights on lead quality and market trends.
Qualifications:
Experience: Previous experience in a similar role, such as telemarketing, customer service, or sales support, is preferred but not required.
At least 1+ years of experience
Skills: Strong communication and interpersonal skills, with the ability to engage and persuade potential clients.
Organizational Abilities: Excellent time management and organizational skills, with the ability to handle multiple tasks and prioritize effectively.
Tech Savvy: Proficiency in using CRM software and other relevant tools for tracking and managing leads.
Adaptability: Ability to adapt to changing priorities and handle objections professionally.
Attention to Detail: Meticulous in maintaining accurate records and ensuring follow-ups are timely.
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