Administrative Officer

Overview

You will serve as the organizational engine of a fast-paced operation, taking full ownership of critical communication flows and project coordination. By managing high-volume workflows and client relationships independently, you will directly enable leadership to focus on strategic business growth.

Schedule:

• Mon-Fri 7:00 AM to 4:00 PM EST with a lunch break

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Manage and prioritize approximately 100 daily emails across multiple accounts, independently handling routine communications and flagging urgent items
• Track estimates through complete lifecycle from initial request to completion, managing various timelines from 24-hour turnarounds to multi-week construction projects
• Calendar management
• Maintain and update HubSpot CRM system to ensure seamless client communication and follow-up scheduling
• Complete vendor registration forms and administrative paperwork for major commercial clients, adapting company information to various formats
• Conduct follow-up phone calls with prospects regarding estimates, project status, and general inquiries
• Create daily priority lists highlighting items requiring immediate owner attention versus independent handling
• Coordinate between job management software and CRM systems to maintain accurate project status
• Provide general administrative support including file management and client communications
• Support business development activities by handling administrative tasks that free up leadership time for revenue-generating activities

Requirements

• Strong verbal and written communication skills for professional client interactions
• Strong customer support experience is a must
• Experience with CRM systems (HubSpot experience preferred)
• Proficiency in Microsoft Office Suite and Google Workspace applications
• Exceptional attention to detail and organizational skills with ability to manage multiple priorities
• Proactive mindset with ability to identify conflicts and suggest solutions independently
• Administrative or customer service experience in professional environment
• Reliable internet connection and professional home office setup
• Bonus if you have experience with job management or project coordination software
• It helps if you’re comfortable learning new systems quickly as the company transitions platforms

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

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