Administrative Assistant

Job Overview

We are seeking a highly organized and detail-oriented Part-Time Virtual Assistant to support our Training Administration team. This role is ideal for someone who enjoys administrative work, customer communication, and managing multiple tasks in a structured environment.

The successful candidate will assist with training enquiries, course bookings, learner communications, training records, diary management, and general administrative support to ensure a smooth and professional experience for customers and trainers.

Job Highlights

Schedule: Monday to Thursday: 9:30 AM – 1:30 PM (UK Time) Friday: 9:00 AM – 1:00 PM (UK Time)

Work Arrangement: Work from home

Contract: Independent Contractor

Responsibilities

• Respond to training enquiries via email and other communication channels.
• Process course bookings and maintain accurate booking records.
• Prepare and distribute joining instructions and course information to attendees.
• Support course administration before, during, and after training sessions.
• Maintain and update training records, learner databases, and documentation.
• Conduct customer follow-up communications regarding bookings, attendance, and feedback.
• Provide diary and scheduling support for trainers and training activities.
• Assist with internal training administration and compliance documentation.
• Generate reports and maintain organized digital filing systems.
• Support the Training Department with general administrative tasks as required.

Requirements

• Previous experience in an administrative, virtual assistant, customer service, or coordinator role.
• Excellent written and verbal English communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Comfortable working with spreadsheets, databases, and online systems.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a professional remote work setup.

Preferred Qualifications

• Experience supporting training providers, educational organizations, or professional development programs.
• Experience managing calendars and scheduling appointments.
• Familiarity with CRM, LMS, or training management systems.
• Experience handling customer enquiries and administrative workflows.

What We're Looking For

• Highly organized and proactive.
• Customer-focused and professional.
• Strong problem-solving abilities.
• Dependable and detail-oriented.
• Able to maintain confidentiality and accuracy in all administrative tasks.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.