Account Manager - APAC

The team

The Corporate Sales team builds long-term partnerships with corporate clients and supports their growth through strong service and tailored solutions.

Our interdependent teams work together to have the right people doing the right productive tasks. We ensure meaningful contact with our customers quarterly, so Interprefy remains top of mind, and we are a companys first choice for their multi-lingual needs. We have a sales cycle, not a line, and are constantly looking at how we add value strategically to our customers for us to be in a mutually beneficial business relationship.

The Role- Key Responsibilities

The Account Manager supports the management and development of customer accounts in the APAC region. This role exists to strengthen client relationships, support renewals and expansion, and develop future commercial capability within the team. You will work closely with broader Sales team, Project Management, and Operations colleagues to deliver a strong customer experience. This is a role for an ambitious professional who wants to grow into a stronger account management profile over time.

Only candidates currently based in APAC region will be considered.

Key Responsibilities:

Client / Customer

• Manage and develop a portfolio of 8–12 customer accounts with growing ownership
• Build and maintain strong relationships with key client stakeholders
• Lead regular account check-ins and contribute to Quarterly Business Reviews
• Support renewals, retention, and account expansion activities
  
  

Operational

• Coordinate closely with Project Management and Operations to ensure smooth delivery
• Proactively identify delivery or service risks and escalate appropriately
• Support pre- and post-event follow-ups and client communications
  
  

Business Development / Growth

• Identify and qualify upsell and cross-sell opportunities within assigned accounts
• Contribute to account growth plans under senior guidance
• Support outbound and expansion initiatives within the region
  
  

Administrative / Reporting

• Maintain accurate CRM records and account documentation
• Prepare basic revenue forecasts and pipeline updates
• Create quotes and support pricing and invoicing processes
  
  

Key Experiences And Competencies

Who are you?

• Client-focused and relationship-oriented
• Organised and reliable
• Proactive and solution-oriented
• Open to feedback and learning
• Comfortable working in a remote, international environment
  
  

Must-haves

• 2–4 years of experience in account management, customer success, or B2B sales
• Proven experience managing B2B customer relationships
• Strong written and verbal English communication skills
• Experience working with CRM systems
• Ability to manage multiple priorities in a remote environment
• Strong organisational and follow-up skills
  
  

Nice-to-haves

• Experience in SaaS / B2B technology
• Exposure to Event Tech or Language Services
• Hybrid AM / CS / PM background
• Outbound or prospecting experience
  
  

About Us

Who We Are

At Interprefy, we help global businesses, institutions, NGOs, and even SMEs connect with audiences worldwide and enable truly multilingual conversations. Our powerful combination of cloud-based technology, AI-powered solutions, and world-class support makes it easy to add real-time language access to any hybrid, on-site, or in-person event.

Our Mission

We are on a mission to connect the world in their own language, ultimately aiming to remove all language barriers that stand in the way of successfully meeting globally. We partner with over 60 meeting platforms to bring our multilingual meeting expertise to their clients and work closely with leading Language Service Providers to source the right language talent for even the rarest language combinations.

Our global team has already supported over 50,000 multilingual meetings all over the world for a large range of clients, including the White House, UEFA, Google, or GlaxoSmithKline. Wherever people meet, we can interprefy their meeting - weve even connected an astronaut on the International Space Station ISS to a World Expo.

A fast-growing global team

Weve rapidly grown from a small Zurich-based startup to a leading solutions provider in multilingual meetings since 2015. Today, we are a team of 100+ talents spread across six continents and 42 countries. At Interprefy, chances are high that you virtually travel the world in one day by connecting with colleagues on all continents - from Honduras all the way to Taiwan.

We are a remote-first company with an incredibly diverse team across cultures, languages, and backgrounds.

Our values

In the absence of physical offices, we rely heavily on values that underpin and guide the way we work with each other and our clients. Created by our global workforce we have established five core principles that we aim to follow in our daily work.

• Having impact - is a priority in everything we do.
• Why not? - We are free to find the best and most sustainable way to get things done.
• We care - about our customers, the end user, our colleagues, our partners, the planet and the globally connected society.
• Finding the balance -between work and life, between challenges and success.
• Failing fast - We learn from our mistakes and share our learnings to do better next time.
  
  

What we offer

• An opportunity to make an impact at a mission-driven organization that facilitates world-changing conversations.
• An international and multicultural work environment, where you will be working with an incredibly talented and diverse team spread across the globe.
• An open and impact-driven company culture that embraces creativity.
• A remote company setting that provides autonomy, flexibility, personal growth opportunities, and the right hardware you need upon joining Interprefy.
  
  

Our remote-first culture enables us to reach out to a broader workforce which contributes to a more diverse workforce. We strongly believe that the principles of diversity and inclusion are strong drivers of progress, because complex challenges can only be tackled by bringing in a diverse set of perspectives. We are an equal-opportunity employer, we do not tolerate any discrimination against race, religion, gender identity, sexual orientation, disability, or any other status.

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