Account Director

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Join Our Team as a Business Leader at Ciena

Are you a highly motivated, results-oriented leader with a proven background in account strategy and large system sales? Ciena is seeking a dynamic professional to lead major business accounts, cultivate strong customer relationships, and drive growth while exceeding quarterly and annual targets. This is your chance to make a significant impact in a leadership role that values execution, strategy, and innovation.

How You Will Contribute

• Lead, devise, and execute sales strategies and account planning to achieve and exceed sales, booking, and margin quotas.
• Build and implement account strategies that position Ciena to maximize revenue streams and margins in alignment with company goals.
• Foster strong customer relationships at all levels, including executive leadership, to ensure customer intimacy and loyalty.
• Analyze and prioritize sales opportunities while maintaining a deep understanding of the competitive landscape and regional market dynamics.
• Oversee global sales and fulfillment processes and ensure seamless execution across activities.
• Collaborate with Ciena’s extended teams, including executives, product marketing, management, and sales operations, to achieve objectives.
• Maintain expertise in Ciena’s current and future product portfolio to drive impactful customer engagements.
  
  

The Must Haves

• A Business, Science, or Engineering degree in a technical field or equivalent experience.
• Minimum of 3 years in major account/global account management.
• 10+ years of experience in system sales, system engineering, product management, or a combination thereof.
• Strong interpersonal, presentation, and executive communication skills.
• Proven ability to manage competing priorities and drive new business opportunities.
• Expertise in strategic thinking and execution in large global account sales.
  
  

Nice To Haves

• MBA or advanced technical degree.
• Professional services or software experience.
• Deep understanding of L0-L3 network infrastructure, including hardware and software.
• Experience with complex sales methodologies and market segmentation.
• Strong awareness of global market intelligence, including competitor analysis.
• Budgetary forecasting and planning expertise.
• Demonstrated ability to thrive under high-pressure, short timescale environments while maintaining a methodical approach to problem-solving.
  
  

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

---