Training Manager

Overview

We are seeking a creative and organized Training Manager to lead the development of high-impact instructional content and software implementation guides. You will be responsible for transforming technical specifications into user-friendly videos, walkthroughs, and internal communications to ensure seamless adoption of new tools.

Job Highlights

• Schedule: Monday to Friday, 8:00 AM to 5:00 PM EST, with 1 hour of unpaid break (40 hours per week). Client timezone: Allentown, PA Time.
• Work Arrangement: Work from home
• Contract: Independent Contractor

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Responsibilities

• Develop comprehensive training materials including videos, step-by-step guides, and LayerPath walkthroughs for software implementations
• Create social media-style content and animated GIFs for internal communication platforms (Jabber, Connect, etc.)
• Collaborate with engagement managers to understand project requirements and training objectives
• Film and produce training videos for new software features and functionality
• Develop internal training materials, including LMS tutorials and guidelines.
• Serve as first point of escalation for training-related support inquiries via email
• Transform technical project specifications into user-friendly training content
• Create internal advertising materials to promote new features and processes within client organizations
• Work with support agents to ensure that they are trained properly on software tools that are supported, retraining as necessary.

Requirements

• Experience in instructional design or training content development
• Proficiency with video production and editing tools
• Ability to create step-by-step documentation and visual guides
• Strong written and verbal communication skills
• Experience with training software platforms and learning management systems
• Ability to work independently and manage multiple training projects simultaneously
• Understanding of business processes and software implementations
• Customer service orientation for handling support inquiries

Scope

• Full-time position (40 hours per week)
• Work closely with internal engagement managers and professional services team
• Handle significant backlog of training content creation
• Support multiple client implementations simultaneously
• Long-term role with expectation of growth into multiple similar positions

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional pay rate is based on hourly rates and the rate depends on your performance in the application process.

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the provided link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

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