Client Support Specialist

Overview

We are seeking a proactive Client Support Specialist to manage high-volume client interactions and ensure seamless account management. In this role, you will serve as a vital link between our clients and internal departments, providing timely updates and maintaining meticulous digital records.

Job Highlights

• Schedule: Monday – Friday from 9:00 AM – 5:30 PM Eastern Standard Time (9:00 PM to 5:30 AM PHT)
• Work Arrangement: Work from home
• Contract: Independent Contractor

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job

Responsibilities

• The individual would be taking and making client services phone calls
• Naming documents and adding them to client files.
• Notifying the proper department of important changes in the clients account.
• Giving clients updates on their accounts and addressing their concerns and questions.

Requirements

• Minimum of 1-2 years of experience in the client servicing field - Any type of industry
• Excellent communication and interpersonal skills, with an ability to build strong relationships.
• A proactive and dynamic approach to problem-solving and client management.
• Strong organizational skills and attention to detail.

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional pay rate is based on hourly rates and the rate depends on your performance in the application process.

Reminder Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the provided link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

47227971632