Billing Specialist

Position: Billing Specialist

Location: Remote

Job Type: Full Time, Independent Contractor

Work Schedule: 9:00 AM - 5:00 PM CST

Who we are

E2C International is a US-based company committed to providing a variety of cost-efficient, professionally trained, motivated remote workers for individuals and their organizations so they can focus on growing their businesses. We pride ourselves in assisting companies in reducing costs and increasing efficiency, leading to massive growth. Our strength comes from our global community and our power is driven by leveraging that to connect our clients with top talent worldwide.

Job Overview

We are looking for a Billing Specialist who will be responsible for managing the end-to-end billing and accounts receivable process, including accurate invoice generation, monitoring outstanding balances, and driving timely payment collections. This role requires a proactive and detail-oriented professional who can confidently communicate with client Accounts Payable teams, follow up on overdue accounts, and escalate issues when necessary.

Key Responsibilities

• Generate, review, and issue invoices using AccountingSeed (Salesforce-integrated platform)
• Monitor accounts receivable and manage aging reports
• Follow up on outstanding invoices and proactively drive payment collection
• Communicate professionally and assertively with client Accounts Payable (AP) departments via email and phone
• Escalate overdue accounts when necessary in a timely and professional manner
• Build and maintain AR aging reports using Microsoft Excel
• Support reporting and administrative tasks related to billing and collections
• Ensure accuracy and consistency in all billing and financial records

Qualification

• Previous experience in billing, accounts receivable, or collections within a US-based company
• Experience working with CRM or accounting platforms (Salesforce, AccountingSeed, or similar systems)
• Strong sense of accountability, independence, and ownership of work
• Highly organized with strong attention to detail
• Comfortable with assertive yet professional communication
• Proactive mindset with the ability to escalate issues appropriately
• Comfortable making outbound phone calls to client AP departments
• Tech-savvy and able to quickly learn new systems (experience with AccountingSeed or Salesforce is a plus)
• Proficient in Microsoft Office, especially Excel
• Strong Excel skills including basic to intermediate formulas (e.g., VLOOKUP, SUMIF, basic reporting functions)
• Ability to work with financial data and maintain accurate records