Billing Specialist

Are you a proactive problem solver who thrives in a fast-paced environment?

Do you have the initiative to transform challenges into streamlined processes?

Can you manage and optimize billing systems to reduce operational bottlenecks?

Are you ready to grow into a leadership role while contributing to firm success?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

• If you have any questions, please email recruit@crisp.co only.
• Please do not reach out through our websites contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
• To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

Panchenko Law Firm, PLLC, based in Charlotte, NC, is a dedicated personal injury law firm committed to providing compassionate, strategic legal representation. With a strong presence across the Charlotte area, our practice is focused on ensuring justice for our clients, handling diverse personal injury claims, from auto and motorcycle accidents to wrongful deaths and premises liability.

Our firm prides itself on its client-centered approach, emphasizing empathy and personalized attention. We are known for our strategic legal guidance and robust advocacy, consistently delivering results that exceed client expectations. In addition to our legal excellence, Panchenko Law Firm actively engages in community initiatives, enhancing our impact beyond the courtroom.

The Global Billing Specialist role is pivotal to eliminating the firms billing bottlenecks and optimizing our record-keeping processes. As a crucial member of the billing department, you will drive efficiency and accuracy, ensuring swift processing of bills and records which allows our legal team to focus on client advocacy. This role supports the firms mission of providing outstanding legal service by maintaining operational excellence and contributing to the overall effectiveness of our team.

What you’ll do:

• Daily Processing: Request bills and medical records, ensuring timely follow-ups and accurate data entry.
• Reports Management: Run and analyze reports to identify pending requests and oversee follow-up processes.
• Portal Payments: Handle invoice reviews, make payments, and manage requests via provider portals.
• Communication: Liaise with medical providers, hospitals, and chiropractors to secure necessary documents.
• Activity Tracking: Maintain updated and accurate activity records using Hubstaff and other monitoring tools.

What we’re looking for:

• Experience Flexibility: Prior experience is not a requirement as the role is teachable and coachable.
• Technical Skills: Proficient in Word, Excel, and PDF handling; willingness to learn FileVine.
• Proactive Work Style: Demonstrates initiative, efficiency, and a solution-oriented mindset.
• Communication Skills: Functional English for provider interactions; must be patient and clear on calls.
• Detail-Oriented: Strong organizational abilities and precise time management for handling multiple tasks.

Why you should work here:

• Growth Potential: This role serves as a launch pad for career advancement within the firm, with opportunities to progress into management or into roles like Legal Assistant or Paralegal.
• Impactful Contribution: Play a crucial role in eliminating billing bottlenecks, allowing the firm to serve clients more effectively.
• Supportive Environment: Be part of a team that values autonomy, initiative, and solutions-focused approaches.
• Training Opportunities: Receive comprehensive training on tools and processes to ensure success and development.

Additional perks:

• Compensation Structure: Competitive monthly salary range, with performance-based raises and bonuses.
• Paid Time Off: Global hires enjoy 8 paid holidays, 7 paid days off, and 5 sick days annually.
• Flexible Schedule: Working hours align with U.S. business requirements, ensuring balance with local time zones.
• Technology Support: Training provided on Mac-based systems and FileVine; access to necessary resources for effective remote work.

Join Panchenko Law Firm as a Global Billing Specialist and be an integral part of a team dedicated to ensuring legal excellence through operational efficiency. This role is an opportunity to grow professionally while making a significant difference in how we serve our clients. If you’re motivated by challenges and eager to contribute to the firms success, we invite you to apply and become part of our thriving community.