Analyst- HR Operation

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It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Specific Skills

• Is developing knowledge of business
• Expert level understanding of Workday, with an ability to analyse, diagnose and trouble fix workday issues that colleagues may raise
• Under supervision, will undertake a range of HR tasks and may be responsible for the admin and/or co-ordination of one, two or more of recruitment, work cover WHS, HRIS admin (e.g. Admin work related to new hires, employee movement, etc.)
• May provide basic HR policy interpretation (e.g. Leave Policy, Study Assistance Policy
• Participate in and or support of HR projects
• Ability to design SoPs for processes
• May have 6+ years experience

Communication / Interpersonal

• Demonstrates active and effective listening skills
• Good verbal/written communication skills
• Able to build rapport with stakeholders
• Ability to produce reports and other documents using standard systems or templates
• Responds to enquires and provides appropriate advice

• Job Description

Specific Skills

• Typically would have a HR Diploma / Certificate or may be degree qualified.
• Is developing knowledge of business
• Expert level understanding of Workday, with an ability to analyse, diagnose and trouble fix workday issues that colleagues may raise
• Under supervision, will undertake a range of HR tasks and may be responsible for the admin and/or co-ordination of one, two or more of recruitment, work cover WHS, HRIS admin (e.g. Admin work related to new hires, employee movement, etc.)
• May provide basic HR policy interpretation (e.g. Leave Policy, Study Assistance Policy
• Participate in and or support of HR projects
• Ability to design SoPs for processes
• May have 3+ years experience

Communication / Interpersonal

• Demonstrates active and effective listening skills
• Good verbal/written communication skills
• Able to build rapport with stakeholders
• Ability to produce reports and other documents using standard systems or templates
• Responds to enquires and provides appropriate advice

Planning / Organizing

• Ability to plan and deliver on routine tasks
• Coordinates own workflow
• Monitors progress against project objectives and budgets
• Monitors the deliverables of consultants and suppliers
• Monitors operational plans

Analysis / Problem Solving / Innovation

• Responds to queries within policies and guidelines – basic problem solving
• Escalate issues as appropriate
• Performs basic analysis of HR information under supervision & guidance
• Make some decisions for the employees and organization by applying policy, information and practical judgement

Service Delivery

• Delivers Accurate and efficient transactional services within procedural guidelines
• Interacts with employees, managers and colleagues
• Escalates to more senior employees
• Identifies gaps in stakeholder needs

Teamwork

• Ability to communicate/contribute in a team environment
• Effective member of a team
• Ability to plan and deliver on routine tasks
• Coordinates own workflow
• Monitors progress against project objectives and budgets
• Monitors the deliverables of consultants and suppliers
• Monitors operational plans

Analysis / Problem Solving / Innovation

• Responds to queries within policies and guidelines – basic problem solving
• Escalate issues as appropriate
• Performs basic analysis of HR information under supervision & guidance
• Make some decisions for the employees and organization by applying policy, information and practical judgement

Service Delivery

• Delivers Accurate and efficient transactional services within procedural guidelines
• Interacts with employees, managers and colleagues
• Escalates to more senior employees
• Identifies gaps in stakeholder needs

Teamwork

• Ability to communicate/contribute in a team environment
• Effective member of a team

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India