Cluster Manager - Debt Management Services - Urban GCL

Location Name: Vijayawada

Job Purpose

“This position is open with Bajaj Finance ltd.”Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties And Responsibilities

Duties and Responsibilities :: Х To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Х Control bucket flow cases and focus on non-starters.Х Ensuring documented feedback.Х Ensuring legal guidelines are complied with while repossessing of products Х Ensuring audit queries are complied with.Х Ensuring adequate УFeet on StreetФ availability area-wise / bucket-wise / segment-wise.Х Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.Х Ensuring background and reference check of agencies / DCTs being appointed.Х Constant evaluation of DCTs and agencies.Х Identify and manage training needs for the CEs.Х Support collection officers in legal / police issues.Х Ensuring timely and profitable disposal of seized stock & safe custody of seized products Х Visit Random customers.

Required Qualifications And Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.