Boarding Gate Executive Airport Ground Staff

Position: Boarding Gate Executive/Airport Ground Staff Company Overview: Bluespirit is a leading airport ground handling company that provides services to airlines and airports across India. Our team is committed to delivering exceptional customer service and ensuring a smooth and efficient travel experience for all passengers. Job Description: As a Boarding Gate Executive/Airport Ground Staff, you will be responsible for managing the boarding process and providing assistance to passengers at the airport. Your main duties will include:

• Greeting passengers and checking their boarding passes
• Assisting passengers with their luggage and directing them to their designated boarding gates
• Ensuring that all passengers are boarded in a timely and organized manner
• Handling any inquiries or concerns from passengers in a professional and courteous manner
• Collaborating with other airport staff to ensure a smooth and efficient boarding process
• Communicating with the flight crew and ground staff to ensure all necessary procedures are followed
• Maintaining a safe and secure environment for passengers and staff at all times
• Following all safety and security protocols as per company guidelines
• Providing assistance to passengers with special needs or disabilities
• Handling any unexpected situations or disruptions to the boarding process with calmness and efficiency
• Reporting any issues or incidents to the supervisor or airport authorities
• Maintaining a clean and organized boarding gate area at all times Requirements:
• High school diploma or equivalent
• Previous experience in customer service or a similar role is preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving skills and ability to handle unexpected situations
• Knowledge of airport operations and procedures is an asset
• Must be able to work flexible hours, including evenings, weekends, and holidays
• Physically fit and able to lift heavy luggage if necessary
• Fluency in English and local language is required, knowledge of other languages is an asset
• Must have a positive attitude and be a team player If you are passionate about providing exceptional customer service and have a keen interest in the aviation industry, we would love to have you join our team at Bluespirit. Apply now to be a part of our dynamic and growing company.