THE HUNTER Accounts Receivable Management Specialist ARM

The Role

• Every claim represents care that was already delivered — but not every claim gets paid on time.
• When a claim is delayed, denied, or ignored, it becomes your responsibility.
• In the Night Shift, you are the execution engine of recovery. You take the structured insights built by the Day Shift and turn them into action — calling payers, pushing for answers, resolving denials, and ensuring no claim is left behind.
• Same mission — recovery.
• Different role — execution.
  
  

• Payer follow-up calls — contacting insurance companies to resolve outstanding claims
• Denial management — identifying rejection reasons and initiating corrections or appeals
• Appeal tracking — following up on submitted appeals until final resolution
• Partial payment resolution — validating discrepancies highlighted by Day Shift and taking corrective action
• Documentation — accurately logging call outcomes, updates, and next steps in the system
  
  

• CLAIMS OVER 90 DAYS
• TARGET: ↓ 15–20% ANNUALLY
• This is the number that defines success — fewer aged claims, more recovered revenue.
  
  

• The unresponsive payer.
• The claim is one missed call away from becoming a write-off.
• The silence after a submitted claim
• The delay in payer response
• The denial that keeps repeating without resolution
• The risk of revenue loss due to missed follow-ups
  
  

• You finish what you start — A pending claim stays with you until it is resolved
• You stay persistent under pressure — You do not drop off when a payer delays or deflects
• You communicate clearly — Professional, structured, and precise in every payer interaction and system update
  
  

• Claims are consistently followed up within defined SLA timelines
• High success rate in payer interactions and claim resolutions
• Appeals are tracked and closed without leakage
• Documentation is clear, accurate, and audit-ready
• Minimal claims transition into write-off due to missed follow-ups
  
  

• Experience: 1+ years in any field (Preferred Night Shift)
• Education: Bachelor’s degree in any discipline
• Communication: Good verbal & written skills
• Analytical Skills: Basic ability to understand claim status and issues
• Technical Skills: Basic MS Excel
• Attention to Detail: High accuracy in documentation and follow-up tracking