L6 Supervisor Coding_WWS And Clinical Documentation_WWS And MRT_WWS

Position Overview

The L6 Supervisor will be responsible for leading and managing the operations of the (Coding_WWS), (Clinical Documentation_WWS), and Medical Record Technician (MRT_WWS) teams. This role involves overseeing end-to-end processes, ensuring quality and compliance, and driving team performance to meet organizational goals. The Supervisor will serve as a key link between the management and operations team, focusing on operational excellence, process optimization, and staff development.

Key Responsibilities

Operational Oversight:

• Manage daily operations across medical coding, clinical documentation, and medical records processing teams.
• Ensure adherence to established SLAs, KPIs, and compliance standards.
• Allocate resources effectively to balance workload across functions.
• Coordinate with cross-functional departments to resolve operational issues promptly.
  
  

• Ensure coding accuracy and compliance with ICD-10, CPT, HCPCS, and other applicable coding guidelines.
• Monitor clinical documentation for completeness, accuracy, and regulatory compliance.
• Oversee proper management and confidentiality of medical records in compliance with HIPAA and other regulations.
• Conduct quality audits and implement corrective action plans where needed.
  
  

• Identify operational gaps and recommend improvements to enhance productivity and quality.
• Standardize processes across the three functional teams for efficiency.
• Implement automation or technology enhancements where feasible.
  
  

• Prepare daily, weekly, and monthly operational and quality reports for management review.
• Track performance metrics and trends to develop action plans for improvement.
  
  

• Lead, mentor, and motivate team members to achieve operational and professional growth.
• Conduct performance evaluations, provide feedback, and facilitate skill-building training sessions.
• Foster a collaborative work environment that encourages knowledge sharing and innovation.
  
  

• Bachelor’s degree in Healthcare Administration, Life Sciences or a related field (preferred).
• 4–6 years of relevant experience in medical coding, clinical documentation, or medical records management, with at least 2 years in a team handling role.
• Certification in medical coding (CPC, CCS, CCA, etc.) is highly desirable.
• Strong understanding of healthcare compliance regulations (HIPAA, CMS, etc.).
• Excellent leadership, communication, and problem-solving skills.
• Proficient in MS Office Suite and healthcare management software.
  
  

• Leadership & People Management
• Attention to Detail & Accuracy
• Quality Assurance & Compliance
• Analytical Thinking
• Process Optimization