The Sales Manager - Credit Card is responsible for driving credit card acquisition, portfolio growth, and revenue generation through multiple sourcing channels, including branch referrals, open market activities, corporate tie-ups, DSAs, and digital channels. The role involves leading and managing a sales team, developing acquisition strategies, monitoring performance, and ensuring achievement of business targets. The incumbent is expected to build strong stakeholder relationships, enhance customer acquisition, maintain sourcing quality, and ensure adherence to regulatory and organizational guidelines. The position plays a key role in expanding the credit card customer base, increasing market penetration, and delivering superior customer experience.
Responsibilities
Drive credit card acquisition through branch, open market, corporate, and channel partner networks.
Manage and motivate the sales team to achieve acquisition and activation targets.
Develop local market strategies to enhance customer acquisition and portfolio growth.
Build relationships with branch teams, corporates, DSAs, and other business partners.
Monitor team productivity, conversion ratios, and sales performance.
Ensure quality sourcing and compliance with credit and regulatory guidelines.
Conduct regular coaching and training sessions for team members.
Drive card activation, usage, and cross-selling opportunities.
Analyze market trends and competitor activities to identify business opportunities.
Deliver superior customer experience and grievance resolution.
Qualifications
Graduate in any discipline; MBA preferred.
4-10 years of experience in Credit Card Sales, Retail Banking, Liability Sales, or Financial Services.
Prior experience in team handling and sales management.
Strong understanding of credit card products and acquisition channels.
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