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Branch Support-File Processing_Comm Bank HO And Support_0177_2618_1073875

Talentmate

India

23rd October 2026

2610-37959-5534

Job Description

The Branch Support – File Processing role is responsible for ensuring accurate and timely processing of customer applications and service requests. The incumbent coordinates with branch teams, sales teams, credit, operations, and other stakeholders to facilitate smooth documentation, verification, data entry, and file movement while ensuring compliance with bank policies and regulatory requirements.

Responsibilities

Scrutinize customer applications and supporting documents for completeness and accuracy.
Process account opening, loan, and other banking service requests as per defined TATs.
Coordinate with branch, sales, credit, operations, and central processing teams for file completion.
Ensure adherence to KYC, AML, compliance, and regulatory guidelines.
Track file status and proactively follow up on pending cases.
Maintain records and MIS related to file processing activities.
Resolve documentation discrepancies and support customers/branches for timely closure.
Ensure high levels of accuracy and operational efficiency.
Support audit and compliance requirements through proper record management.

Qualifications

Graduate in any discipline; Banking/Finance background preferred.
1-5 years of experience in banking operations, file processing, or branch support.
Good understanding of banking documentation and processes.
Strong coordination and communication skills.
Attention to detail and accuracy in data handling.
Proficiency in MS Office and banking applications.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Vejalpur Taluka ,Gujarat
Company Website:	http://www.kotak.com	Job Function:	Administrative Support
Company Industry/ Sector:	Banking

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