Team Member - Global Quality

Global Quality - Team Member

Role Definition

Support the Global Quality team in managing Global Quality and Business Process Management tasks including implementation of improvement initiatives.

Key Responsibilities

• Good communication skills with fluency in English
• Good understanding of Microsoft programs such as Outlook, Word, Excel, PowerPoint, SharePoint, List, etc.
• Ability to create PowerPoint presentations
• Aptitude for learning new tools, software (e.g. BPM tool, AI tools, Audit database, etc.)
• Awareness of ISO standards (ISO 9001) would be considered positively
• Operational responsibilities
• Support the team and organization in implementing Integrated Management System (IMS)
• Support the team and organization in updating / maintaining IMS (includes update in Business Processes as per the request of process owners)
• Support the team and organization in preparation, update and quality check of IMS documentation
• Participate / drive improvement initiatives within the organization / team
• Develop good understanding of organization’s IMS and assist employees in interpretation/understanding of IMS as needed
• Support in IMS Internal Audits as well as managing Audit database, support in closure of audit findings related to Business Process Management and IMS
• Coordinate with other functions within the organization as needed to maintain/implement IMS
• Support organization and team in awareness programs such as Global Quality Week and other relevant training programs
• Support in managing some of the repetitive however detail-oriented tasks with large databases while maintaining quality of deliverables
• Contribute in other tasks of Global Quality as and when needed. Strive to work independently for IMS documentation.