DGM- Customer Project Manager

• Organize and plan the projects. Monitors the project progress, quality, adherence to schedule of all projects awarded by various customer.
• Execute Customer project portfolio in full compliance with ETO Customer project process to ensure the project performance, on-time delivery of customer projects & customer satisfaction.
• Review technical specification and take decisions on technical comments raised by the customer. Drive customer relationship during the project execution.
• Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)
• Execute projects in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer.
• Attends monthly review meetings to discuss issues and take decisions with respect to Progress of all Orders under the Package.
• Manage budget, project schedule, risk & opportunities, and Variation Orders & Claims
• Responsible for Customer Satisfaction and Project margin deviation during execution

4-5 years Exposure of customer project into Electrical ETO industry
Understanding of Business functions and process, understanding of industry with marketing instinct to position service offer, Commercial & tendering process understanding.
Knowledge of LV/MV products, exposure on drive automation, panels, exposure of relevant services business mainly switchgear related, Customer handling skills, Negotiation Skills, Communication Skills, Leadership skills, Result / deadline oriented.